Retail Tech Advocate — Personalised Solutions

Optus; Sydney; On-site; AUD 42,000 - 54,000; Full time

Job summary

Optus in Merrylands is seeking a friendly Retail Service Consultant to join our full‑time team. You will be the face of Optus, delivering standout customer experiences and building knowledge across our tech solutions.

On the shop floor you will listen to customer needs, tailor personalised recommendations, and guide them through product options while providing exceptional service and support.

Qualifications

• Experience in retail or customer service environments.
• Strong communication and listening skills.
• Ability to learn and explain product options.

Responsibilities

• Greet customers and assess needs to provide personalised solutions.
• Demonstrate Optus products and services, and process transactions.

Skills

Customer service

Communication

Product knowledge

Job description

Optus in Merrylands is seeking a friendly Retail Service Consultant to join our full‑time team. You will be the face of Optus, delivering standout customer experiences and building knowledge across our tech solutions.

On the shop floor you will listen to customer needs, tailor personalised recommendations, and guide them through product options while providing exceptional service and support.