Retail Team Member Elevate Customer Experience and KPIs

Yd; North Lakes; On-site; AUD 30,000 - 39,000; Part time

Job summary

yd Australia., a leading menswear brand in the retail industry, is looking for a casual team member who is passionate about taking customers on the journey to their next outfit. Provide an exceptional customer experience and help shoppers on the shop floor.

Bring your energy and confidence to meet KPIs and contribute to a positive, collaborative team. We welcome candid feedback and a growth mindset as you develop your skills and grow with the yd team.

Qualifications

• Previous experience in customer service.
• Confident in conversating and building rapport with customers.
• Have demonstrated the ability to meet and exceed KPIs and individual targets.
• A strong desire to challenge yourself to succeed & grow.

Responsibilities

• Provide an exceptional customer experience to each and every customer.
• Bring your energy, vibe and own our shop floor.
• Be honest and candid at all times.
• Be confident working with KPIS and individual targets.
• Need to be open to feedback and have a willingness to develop and grow your skillset and knowledge.
• Be Self-motivated and driven with the desire to succeed and grow.
• Go above and beyond for your team at all times.

Skills

Customer service

Rapport building

KPI targets

Job description

yd Australia., a leading menswear brand in the retail industry, is looking for a casual team member who is passionate about taking customers on the journey to their next outfit. Provide an exceptional customer experience and help shoppers on the shop floor.

Bring your energy and confidence to meet KPIs and contribute to a positive, collaborative team. We welcome candid feedback and a growth mindset as you develop your skills and grow with the yd team.