Retail Team Member – Customer Focus & Discounts

Woolworths Ltd.; Pakenham Upper; On-site; AUD 28,000 - 34,000; Full time

Benefits offered by this job

Team discounts

Well-being resources (Sonder App)

Flexible leave policy

Job summary

Woolworths Group is seeking Team Members to join our stores in Victoria. You will greet customers, assist with inquiries, stock shelves, and support online order fulfillment, providing friendly service throughout the customer journey.

We value adaptability, teamwork, and a respectful approach from all team members, with opportunities to access attractive benefits and discounts across Woolworths Group brands.

Qualifications

• Greet and assist customers with friendly service.
• Answer questions and guide customers to products.
• Keep shelves stocked and tidy for a fast shopping journey.
• Support online orders and assist customers throughout their shopping journey.
• Maintain a respectful, flexible team attitude.

Responsibilities

• Greet, acknowledge, and thank customers visiting Woolworths.
• Assist customers while following store policies and safety procedures.
• Help customers find products and answer their questions during shopping.
• Ensure shelves are neatly stocked and easy to shop for customers.
• Process online orders and ensure accurate fulfillment for online customers.

Skills

Customer service

Communication

Teamwork

Adaptability

Respect

Job description

Woolworths Group is seeking Team Members to join our stores in Victoria. You will greet customers, assist with inquiries, stock shelves, and support online order fulfillment, providing friendly service throughout the customer journey.

We value adaptability, teamwork, and a respectful approach from all team members, with opportunities to access attractive benefits and discounts across Woolworths Group brands.