Retail Team Member - Customer Experience

Woolworths Group; Ipswich City; On-site; AUD 50,000 - 60,000; Full time

Benefits offered by this job

Team discounts across Woolworths Group

Sonder App access for well-being

Well-being resources

Job summary

Woolworths Group is seeking friendly Team Members to assist customers across the store, keep shelves neat and assist online orders. You’ll be part of a supportive team in a high-volume retail environment, delivering great service and a positive shopping experience.

We value flexible, team-oriented individuals who enjoy helping others and can adapt to varying store needs. Inclusive culture and employee benefits are offered to support your career journey.

Qualifications

• Genuine interest in food and shopping.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced retail environment.
• Willingness to adapt to changing tasks and priorities.

Responsibilities

• Greet, acknowledge, show care and thank customers.
• Follow store policies to keep ourselves, each other and customers safe.
• Assist customers by answering questions or guiding to products.
• Keep shelves stocked and tidy for quick, easy shopping.
• Assist in online order picking to fulfil customer requests.

Skills

Customer service

Teamwork

Communication

Flexibility

Attention to detail

Job description

Woolworths Group is seeking friendly Team Members to assist customers across the store, keep shelves neat and assist online orders. You’ll be part of a supportive team in a high-volume retail environment, delivering great service and a positive shopping experience.

We value flexible, team-oriented individuals who enjoy helping others and can adapt to varying store needs. Inclusive culture and employee benefits are offered to support your career journey.