Retail Supervisor

Bunnings Warehouse; Townsville City; On-site; AUD 39,000 - 48,000; Full time

Benefits offered by this job

Team discount

OnePass membership

Exclusive team benefits

Parental leave (12 weeks)

Festive gifts

Job summary

Bunnings Warehouse in Australia is seeking a Retail Supervisor to support the store's senior leadership, lead your designated department, and keep energy high so operations run smoothly.

You will coach and onboard new team members, maintain merchandising standards, and coordinate stock. The role offers an adult pay rate of $30.78 per hour for 18+.

Qualifications

• Experience supervising a team in a fast-paced environment.
• Strong customer service orientation and communication skills.
• Willingness to coach and develop others and lead by example.
• Retail merchandising and stock management experience.

Responsibilities

• Lead by example, deliver best service, and support the store's leadership team.
• Coach team on service behaviours and customer interactions.
• Onboard and train new team members with induction support.
• Maintain merchandising standards to meet business requirements.
• Manage and coordinate stock to ensure availability and accuracy.

Skills

Team leadership

Customer service

Coaching

Stock management

Job description

Join us and experience Bunnings from the other side of the counter!

What's in it for you when you're part of our team:

• Team discount at Bunnings and other Wesfarmers brands including Kmart, Target and Officeworks to name a few
• Free standard OnePass membership
• Access to over 100+ exclusive team member benefits across health, shopping, travel and stay, wealth, work and leave
• 12 weeks paid parental leave, regardless of gender
• Fun stuff like annual festive gifts, discounted food and drinks at our Bunnings Cafe, and travelling store team member opportunities
• We're genuinely invested in your career and no matter where you start with us, that pathway is yours to build

About the role:

As a Retail Supervisor at Bunnings, you'll be the go-to and support for the store's senior leadership team. You'll keep the energy high and the workflow smooth in your designated department. By leading by example, you'll work with your team to ensure every day is a success and operations run like a well-oiled machine. Get ready to lead, inspire, and make a real impact!

We provide an adult pay rate for 18 years of age and above at $30.78 per hour for this role.

What's involved:

• Lead by example by demonstrating best service practices and support the team in providing friendly and helpful advice to customers
  
• Coach the team through guidance on appropriate service behaviours
  
• Helping onboard and train new team members by providing training and induction support
  
• Merchandising standards to ensure all merchandising meets business requirements
  
• Managing and coordinating stock effectively.

Who we're looking for:

Our ideal candidate will share a genuine passion for retail and customer service and be complimentary to the store leadership team. You will have previous experience supervising a team in a fast-paced environment, have open communication and a genuine interest in coaching and developing others.

This role is a great opportunity for an aspiring retail leader to grow their leadership career in a supportive team environment. Surrounded by experienced mentors, you'll have the chance to develop your leadership skills, take on exciting challenges, and make a real impact.

You'll need:

• The ability to guide, support, coach and provide feedback, so as to bring the best out of your team
• To be results driven and a team player
• Be approachable and confident, creating positive experiences when interacting with our customers
• Have an eagerness and ongoing enthusiasm to learn about new products
• To be on your feet assisting with customers across a wide range of retail hours

You'll be part of a workplace where you'll feel like you belong.

Bunnings strives to ensure everyone is treated fairly and our team are committed to supporting you at any stage of your recruitment journey. Be sure to let us know if you require an adjustment and we can provide the most appropriate support for you. Contact us at and a member of the team will be in touch.

About Us

Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand. We're a major supplier to project builders, commercial tradespeople and the housing industry operating from a network of stores, trade centres, frame and truss sites and online.

By joining our passionate and diverse team, you'll have the opportunity to grow, develop, have fun and make a positive difference - to our customers and the communities where we live and work. If you're ready to roll up your sleeves and build something great together, apply today.

Please note that if your application progresses to the reference check stage, you may be required to submit a police check. If your search returns a criminal record, Bunnings will assess whether the record impacts your ability to perform the key requirements of the role.