Retail Store Manager - Windsor NSW

11 Recruitment; New South Wales; On-site; AUD 70,000 - 80,000; Full time

Job summary

A convenience store network in Windsor, NSW, seeks a full-time Retail Store Manager to oversee daily operations. The successful candidate will manage staff, ensuring high customer service, drive sales growth, and handle budget management. This role requires strong leadership skills and a qualification in retail management. Offering a competitive salary of $70,000 - $80,000 per annum plus superannuation, this is a great opportunity to grow within a nationally recognized brand.

Benefits

Competitive salary

Career growth opportunities

Team leadership experience

Qualifications

• Minimum 3 years of professional retail management experience.
• Experience in budget management and financial reporting.
• Ability to work flexible hours, including weekends and public holidays.

Responsibilities

• Oversee daily store operations, including opening and closing procedures.
• Lead, train, and motivate store team members to deliver excellent customer service.
• Manage staff rosters, attendance, and performance.
• Monitor sales and stock levels to meet business targets.

Skills

Strong leadership and team management skills

Excellent communication

Organisational skills

Problem-solving skills

Knowledge of retail operations

Education

Relevant retail management qualification

Job description

Overview

Three Equity Pty Ltd, trading as 7-Eleven Windsor , is part of a national convenience store network providing essential products and services to local communities. Our Windsor store serves a diverse customer base, delivering exceptional retail experiences through convenience, quality, and friendly service.

About the Role

We are seeking a motivated and experienced full-time Retail Store Manager to oversee day-to-day store operations. This role involves managing staff, ensuring high levels of customer service, maintaining store standards, driving sales growth, and managing the store's budget and financial performance. If you are a hands‑on leader who enjoys retail management, team development, and fiscal responsibility, this is the perfect opportunity for you.

Why You'll Love This Role

• Competitive salary : $70,000 - $80,000 per annum + superannuation
• Location : Windsor, NSW 2756
• Opportunity : Manage a high‑traffic convenience store, lead a small team, drive operational and financial performance
• Career growth : Opportunities to develop leadership, retail, and financial management skills within a nationally recognised brand

Key Responsibilities

• Oversee daily store operations, including opening and closing procedures
• Lead, train, and motivate store team members to deliver excellent customer service
• Manage staff rosters, attendance, and performance
• Monitor sales, stock levels, and inventory ordering to meet business targets
• Ensure store compliance with company policies, health, safety, and hygiene standards
• Resolve customer complaints and provide a positive shopping experience
• Maintain store presentation, merchandising, and cleanliness
• Implement promotional campaigns and sales initiatives
• Budget & Financial Duties :
• Prepare, manage, and monitor the store's budget and operational costs
• Track daily, weekly, and monthly sales performance against targets and budget forecasts
• Analyse sales trends and develop strategies to maximise revenue and profitability
• Monitor stock levels, reduce wastage, and control shrinkage to maintain cost efficiency
• Oversee cash handling, banking, and daily financial reconciliation
• Prepare financial reports for management, including sales, expenses, and labour costs
• Implement cost‑saving initiatives without compromising quality or customer service
• Forecast staffing requirements and schedule efficiently to align labour costs with budget
• Report to company management on store performance and operational issues

Skills, Qualifications & Requirements

• Relevant retail management qualification
• Minimum 3 years of professional retail management experience
• Strong leadership and team management skills
• Knowledge of retail operations, stock management, and customer service standards
• Experience in budget management, financial reporting, and cost control
• Excellent communication, organisational, and problem‑solving skills
• Ability to work flexible hours, including weekends and public holidays
• Basic computer literacy and familiarity with point‑of‑sale systems
• Current driver's licence (preferred)
• Reliable, proactive, and hands‑on approach to management

How to Apply

11 Recruitment is here to help you take the next step in your career. If this sounds like the role for you, apply now and let us help you join a team that values leadership, customer service, operational efficiency, and fiscal responsibility.