Retail Store Manager

Jay Jays; North Lakes; On-site; AUD 60,000 - 85,000; Full time

Benefits offered by this job

Product discounts

Bonuses

Training plan

Leadership workshops

Employee assistance program

Job summary

Jay Jays in North Lakes is looking for an experienced Store Manager to lead a fashion-focused team and drive sales while delivering excellent customer experiences in a dynamic retail environment.

You will oversee stock, coaching, and rostering to ensure the squad is high-performing and ready for weekend and public holiday shifts. Competitive hourly rate with penalties for evenings and holidays, plus development opportunities through leadership workshops.

Qualifications

• Proven leadership experience in retail, with a track record of driving sales.
• Strong customer service focus and ability to coach a team to hit KPIs.
• Experience in visual merchandising and working from briefs.
• Ability to manage rosters and develop team capabilities.

Responsibilities

• Lead your team to smash sales targets and hit KPIs.
• Train, coach, and develop your crew to unlock their full potential.
• Take charge of stock management to minimise loss and maximise sales.
• Keep the store sharp with visual merchandising and promo updates.
• Create a safe and fun work environment for your team and customers.
• Manage your team’s roster to ensure coverage at all times.

Skills

Retail leadership

Sales driven

Customer service

Team development

Visual merchandising

Roster management

Job description

Jay Jays has an exciting opportunity for an experienced leader to join the squad as Store Manager at our North Lakesstore! As the captain of your crew, you’ll inspire your team to deliver awesome customer experiences while hitting sales goals and keeping the vibe fresh. If you’re driven by creating a fun and energetic store atmosphere, we want you!

This is a Full Timerole with availability needed for weekends, late-night shifts, and public holidays.

A Day in the Life

• Lead your team to smash sales targets and hit KPIs.
• Train, coach, and develop your crew to unlock their full potential, making sure the squad is always in top form.
• Take charge of stock management, minimising loss while maximising your sales.
• Keep the store sharp with visual merchandising strategies and promo updates.
• Create a safe and fun work environment for your team and customers.
• Manage your team’s roster and ensure the right people are in the right place at the right time.

What You’ll Bring

• A commitment to achieving sales and KPIs, while managing operational costs effectively.
• Proven leadership experience in retail, with a track record of driving sales.
• Passion for denim and fashion, with expertise in customer service.
• Ability to coach and develop a high-performing team.
• Strong visual merchandising experience and the ability to work from briefs.
• A go-getter attitude, ready to help your team achieve success.

What We Offer

• Competitive hourly rate with penalty rates for evenings, weekends, and public holiday shifts.
• KPI incentives and monthly and seasonal bonuses, based on store performance.
• 50% off Jay Jays products so you can rock the latest styles.
• A structured 3-month training plan with buddy manager support to set you up for success.
• Leadership workshops and development opportunities to help you level up.
• Exclusive perks via the Just Us Portal, such as Gym membership discounts.
• Flexibility with your roster so you can balance work and life.
• Employee Assistance Program for all your well-being needs.

About Jay Jays

Jay Jays – a place where we’re all about freedom of expression and about being whoever you want to be! Nail it. Rock it. Love it. Own It.
As part of a well-established and successful retail group with four other dynamic brands, Jay Jays offers clear development paths, leadership workshops, and upskilling opportunities in a people-first culture

Our team members and customers have the right to a safe working and shopping environment.

Where you visit a store or meet with one of our teams for a job interview, please treat everyone with respect.Verbal Aggression, Sexual Harassment and Physical Abuse will not be tolerated.