Retail Store Business Manager

at; Gold Coast City; On-site; AUD 75,000 - 80,000; Full time

Job summary

A reputable wine distributor and retailer in Gold Coast City is seeking an experienced Retail Store Business Manager to oversee operations and manage a dynamic team. This role includes inventory management, staff training, and leading marketing initiatives. Candidates should have at least 3 years of retail management experience, strong leadership skills, and a customer-focused mindset. The position offers a competitive salary plus benefits.

Benefits

Competitive salary package

Attractive staff discounts

Professional development opportunities

Qualifications

• Proven 3 years retail management experience, ideally in wine or beverage.
• Strong leadership and team development skills required.
• Excellent organisational and problem-solving abilities necessary.

Responsibilities

• Manage overall operations of the business.
• Oversee inventory and monitor sales performance.
• Recruit, train, and supervise staff.
• Plan purchasing strategies and marketing activities.
• Prepare and manage budgets including sales forecasts.

Skills

Retail management experience

Leadership skills

Organisational abilities

Inventory management

Customer service mindset

Job description

Salary: $75,000 to $80,000 (neg) plus Superannuation

Location: Southport Gold Coast, QLD 4215

About Us Select Wines Australia Pty Ltd is a wine distributor and retailer. We offer a curated selection of quality wines and pride ourselves on delivering an exceptional service experience for retailers, hospitality venues and wine lovers across Australia. With regular tasting events and marketing activities, we aim to make wine more enjoyable and accessible to all our customers.

About the Role We are seeking a full time experienced and proactive Retail Store Business Manager to oversee our operations and support our growing business. This is a hands‑on leadership position that requires strong management experience, excellent communication skills, and a passion for customer engagement—both directly and through events.

Key Responsibilities

• Manage and maintain the overall operations of the business.
• Oversee inventory: monitor sales performance, manage stock levels, and ensure accurate stock control.
• Recruit, train, supervise, and evaluate staff to develop a capable and motivated team.
• Plan and implement purchasing strategies, marketing policies, and promotional activities.
• Prepare and manage budgets including sales forecasts, pricing, and product mix.
• Deliver superior customer service and ensure compliance with liquor regulations and responsible service standards.
• Organise and coordinate functions, wine tasting events and other marketing activities, including supplier collaborations, promotions, and customer engagement initiatives.

About You

• Proven 3 years retail management experience, ideally in wine, beverage, hospitality industry.
• Strong leadership and team development skills.
• Excellent organisational and problem‑solving abilities.
• Good understanding of inventory management, wholesale and retail sales operations, and KPIs.
• Customer‑focused mindset with high service standards.

What We Offer

• A key management role in a reputable and dynamic business.
• Opportunities to lead creative tasting events and marketing initiatives.
• Professional development opportunities and pathways for career growth.
• Competitive salary package plus attractive staff discounts.

How to Apply

Please submit your CV and a brief cover letter outlining your suitability for the role to [e-mail]

Thank you for your interest. Please note that due to the high number of applicants expected for this role, we will only make contact with candidates who progress to the interview stage.