Retail Store Assistant (FSF)

Australian Workforce; City of Glenorchy; On-site; AUD 30,000 - 39,000; Part time

Benefits offered by this job

Competitive pay

Paid parental leave

Team discounts

Career development

Training opportunities

Collaborative team

Job summary

Australian Workforce in Glenorchy is seeking a proactive Retail Sales Assistant to deliver brilliant customer service and personalised product recommendations. This permanent part-time role supports new and expectant parents on their journey, with a rotating weekend roster and flexibility across weekdays and evenings.

You will engage customers, demonstrate products, manage stock, and maintain a welcoming store presentation in a fast-paced environment.

Qualifications

• Experience delivering excellent customer service in a retail setting.
• Strong attention to store presentation and merchandising standards.
• Ability to work effectively in a fast-paced environment and maintain composure.
• Empathetic communication and problem-solving with customers.
• Physical capability to lift up to 15 kg and stand for long periods.

Responsibilities

• Engage with new and expectant parents to understand their needs and offer personalised product recommendations.
• Demonstrate product features and benefits to help customers make informed choices.
• Maintain accurate stock levels and ensure the store is well-presented and organised.
• Operate on a rotating roster including weekend shifts and flexible hours.

Skills

Customer service experience

Store presentation

Fast-paced environment

Calming irate customers

Physical capability

Job description

Summary: We are looking for a proactive and passionate Retail Sales Assistant in Glenorchy. This permanent part-time role focuses on delivering brilliant customer service, providing personalised product recommendations, and supporting new and expectant parents on their journey.

Job Type: Permanent Tasmania

Category: Stores & Installation

Job Type: Permanent Tasmania

Roster: Saturday 11am-4pm / Sunday 11am-4pm (Plus potential weekday/evening flexibility)

About the Role

As a Retail Sales Assistant, you'll be responsible for delivering exceptional customer service, fostering a positive shopping experience, and supporting new and expectant parents on their journey.

Here’s what you’ll be doing:

• Customer Engagement – Connect with and understand the needs of new and expectant parents, providing personalised assistance and product recommendations.

• Product Demonstration – Guide customers through product features and benefits, ensuring they make informed choices.

• Stock Management – Maintain accurate stock levels and ensure the store is well-presented and organised.

• Flexible Scheduling – Work a rotating roster of flexible shifts across weekdays, evenings, and weekends (starting with the specified weekend shifts).

About You

You're a proactive and approachable individual who thrives in a fast-paced retail environment and has a genuine passion for helping others.

What you bring to the team:

• Prior Customer Service Experience.

• High Standards in customer service and store presentation.

• Ability to work in a fast-paced environment.

• Proficient in calming irate customers and resolving issues with empathy and professionalism.

• Physical Requirements: Able to lift up to 15kgs between floor and shoulder, 10kgs above shoulder height. Ability to wear a headset to communicate with the team on the shop floor. Stand and walk for prolonged periods of time.

The Perks & Benefits

• Competitive salary / hourly rate.

• Paid parental leave to support you and your family.

• Generous team discounts.

• Growing Australian business with genuine career opportunities and training pathways to support your growth and career development.

• Work with a dynamic and collaborative team.

• A supportive, friendly team culture that celebrates wins and supports your goals.

• Employee Assistance Program for your wellbeing.

Other Information

• All successful applicants will need to undergo a Right to Work check.

• Successful applicants will also need to undergo a National Police Criminal History Check.