Retail Sales Assistant - Westpoint

Lorna Jane; Sydney; On-site; AUD 52,000 - 65,000; Full time

Benefits offered by this job

Complimentary outfit

Team discount

Career progression

Ongoing training

Employee Assistance Program

Job summary

Lorna Jane is seeking a dynamic Retail Sales Assistant (Active Stylist) for our Westpoint store in Sydney. You will connect with customers, provide styling guidance for activewear, and ensure every shopper leaves feeling her best. Flexibility with shifts, including weekends, is essential.

We value energy, enthusiasm and genuine interest in people; join a team that supports growth, offers training, and celebrates women uplifting one another daily.

Qualifications

• Retail experience preferred
• Ability to engage customers and upsell
• Strong communication and interpersonal skills

Responsibilities

• Deliver personalised styling and service that leaves every customer confident
• Build relationships with customers using product knowledge to guide purchases
• Contribute to sales performance and help store hit KPIs and targets
• Support visual merchandising, stock management and store presentation standards
• Bring energy, professionalism and authenticity to every shift

Skills

Customer service

Sales driven

Communication

Team player

Tools

POS system

Job description

Empowering Women. Transforming the World. Before it was called Activewear, Lorna Jane imagined it, designed it, and defined it creating a movement that redefined how women move, dress, and live. Today, we lead with purpose creating elevated Activewear that supports movement, confidence, and modern life. Guided by conscious design and an active spirit, we believe in the power of women to create change that goes far beyond what they wear. At Lorna Jane, you don't just join a brand - you help lead what's next.

Opportunity

We're looking for a Retail Sales Assistant to join our team at Lorna Jane Westpoint. We call this role an Active Stylist, because it's more than a sales job. It's about connecting with our customers, offering styling expertise for their active wear purchases and helping every customer feel her best. It would be great if you have some Retail experience knowing what it's like to help our customers while achieving your budgets. What really matters to us is your energy, your attitude, and your genuine interest in people. This role may include shifts across seven days, including late-night trading and peak sale times so flexibility is key.

What You'll Do

• Deliver personalised styling and service that leaves every customer feeling confident
• Build genuine relationships with customers, using strong product knowledge to guide and upsell
• Contribute to sales performance and help your store hit its KPIs and targets
• Support visual merchandising, stock management, and store presentation standards
• Bring energy, professionalism, and authenticity to every shift

Why You'll Love Working With Us

• A complimentary Lorna Jane outfit to start, plus a generous team discount
• Real career progression, many of our Store Leaders started exactly where you're starting
• Ongoing training and retail development
• Access to our Employee Assistance Program and exclusive health and wellness partner discounts
• A genuine community of women who lift each other up every day

About You

You're a people-person who thrives on the shop floor. You bring energy, warmth, and a genuine drive to help others feel their best.