Retail Sales Assistant - Total Tools

Total Tools; Mittagong; On-site; AUD 30,000 - 60,000; Full time

Job summary

A leading tool retailer in Mittagong is seeking a Full-Time Retail Sales Assistant. The ideal candidate is passionate about tools, has excellent customer service skills, and is comfortable with technology. Responsibilities include processing transactions, providing product advice, and maintaining store displays. This position offers competitive wages, ongoing training, and a supportive environment. Join a dynamic team committed to customer satisfaction and professional growth.

Benefits

Competitive wages

Flexible rosters

Ongoing product training

Job security and development

Qualifications

• Previous retail and/or trade experience.
• Passion for tools and trades.
• Enthusiastic and highly motivated.

Responsibilities

• Processing sales transactions.
• Providing advice and information on products.
• Supporting customer queries and offering solutions.
• Maintaining store displays.
• Processing and maintaining customer orders.

Skills

Customer service skills

Interpersonal skills

Computer literacy

Attention to detail

Job description

Overview

• Full Time Role with Australia's Ultimate Tool Shop!
• Ongoing Product Training in Market Leading Brands like Bosch, Makita, Milwaukee.
• Join a Growing Business and Make a Difference in the Exciting Tools Industry.

Total Tools Mittagong is looking for a Full-Time Retail Sales Assistant, who has a real passion for tools & trades. This is an exciting opportunity for you to utilise your current skills and experience within a growing and diverse business.

This position will suit a motivated individual with strong attention to detail and a focus on customer service. Working with a variety of team members and customers, you will have excellent interpersonal skills and the ability to build solid, long-term relationships.

What will you be doing?

• Processing sales transactions
• Providing advice and information on products
• Supporting customer queries and offering solutions
• Maintaining store displays and ensuring a well-presented store
• Processing and maintaining customer orders

Does this sound like you?

• Previous retail and/or trade experience – you might be a retail star, or a tradie looking for a break from the tools
• Has worked with, understands, and has a passion for tools
• Enthusiastic, highly motivated, and a phenomenal teammate
• Dedicated to providing exceptional customer service
• Comfortable with technology – computer literacy is a must
• Available for weekdays, weekends, and some public holiday work

Why work for us?

For 30 years, Total Tools has operated as the ultimate tool shop, delivering the right tools and advice for our customers, who are building the future! We are the first choice for trade quality tools and best of all, most of our nationwide stores are locally owned and operated.

Our operating model is one that respects and invests in our team and customers. We live by our values- One Team, Own it & Get it Done, Customer First & Be the Difference!

We also offer :

• Competitive wages, with flexible rosters
• Ongoing product training in market leading brands like Bosch, Makita, Milwaukee, and many, many more
• Commitment to ongoing job security, development, and growth

All that is left to do is to apply to join the Total Tools team!

Total Tools is a proud equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All hiring decisions are based upon skills, qualifications, and merit.

Only applicants with valid working rights in Australia will be considered for this position.