Retail Sales Assistant - Casual - Petstock Country Kingaroy

petstock; Kingaroy; On-site; AUD 34,000 - 44,000; Full time

Job summary

Petstock Country stores invite applications from passionate people who love animals and helping customers. You will provide trusted advice, drive sales, and support the store’s presentation and stock management. The role emphasizes roaming rural product knowledge and a teamwork-driven environment.

Join a brand focused on pets, people and planet, with inclusive culture and opportunities to grow in a community-focused business. Training and safety are prioritized.

Qualifications

• Passion for animals and delivering excellent customer service.
• Experience in a retail environment.
• Equine, rural knowledge or experience.
• Driven to achieve and exceed sales targets.
• Strong interpersonal skills and ability to build rapport.
• Physically fit and able to lift up to 20 kg.
• Flexible to work weekends and public holidays.

Responsibilities

• Provide exceptional customer service with memorable, meaningful interactions.
• Inspire and educate customers on pet care and products.
• Complete sales transactions and help reach store targets.
• Maintain high store presentation and stock replenishment.
• Keep knowledge up to date on pet care, products and services.
• Contribute to a fun, supportive in-store culture.
• Maintain a strong safety mindset within the team.

Skills

Customer service

Retail experience

Interpersonal skills

Team collaboration

Physical fitness

Weekend/holiday flexibility

Equine knowledge

Rural product knowledge

Job description

Join a passionate team where we are inspired by pets and animals to be better people both in our careers and our everyday life, making an impact for Pets, People and the Planet!.

Do you have the below experience and looking to take the next step in your career?

• A passion for animals and providing the best customer service
• Experience in a similar retail environment
• Equine, small hobby farm, rural knowledge/experience
• Demonstrated drive to achieve and exceed sales target
• Strong interpersonal skills with ability to build relationships and rapport with customers and the team
• Physically fit, with ability to lift products up to 20kgs
• Flexibility and ability to work weekends and public holidays

Our Petstock Country stores offer an additional range of locally tailored and affordable rural products, welcoming service and expert advice, enabling our customers to care for their animals and land with ease and enjoyment.

Petstock Country, was created to serve our rural communities & to continue to provide world class customer service that Petstock is renowned for.

A Peek Into Your Petstock Day

• Provide exceptional customer service where you and your customer will have memorable, meaningful interactions
• Through the knowledge you gain, you will inspire and educate customers on the best care and products for their pets
• Complete memorable sales transactions, aiming to reach set store sales goals
• Maintain a consistently high standard of store presentation while ensuring that new stock is promptly and accurately displayed whilst also ensuring we are replenishing our stock
• Demonstrate initiative by actively keeping your knowledge up to date on pet care, products, and services current
• Contribute to a fun, supportive culture instore where the team loves coming to work each and every day
• Strong safety mindset with commitment to create a culture of safety within your team

Why Petstock is the Place for You

• Free access to mental health, financial & wellbeing support services through our Sonder service
• From supporting the Petstock Foundation to our sustainability projects and community partnerships, our people have opportunities to play a role and be part of something bigger. Because giving back, together, is what we do!
• Opportunity to purchase up to 2 weeks of Additional Paid leave & 4 weeks of paid parental leave
• Health and wellness services at a great corporate discount
• Exclusive access to Workplace Banking

We're built on family values, combined with a genuine passion for pets and people. We operate with heart, inclusivity, and inspiration for pets, people, and the planet

Follow us on LinkedIn to keep up to date on life across our various brands - http://www.linkedin.com/company/petstock

In our effort to support People, Pets & Planet, we're proud of the work our Foundation undertakes - https://www.petstock.com.au/pages/foundation

Our diversity makes us better...we are a diverse team with varying strengths and an inclusive organisation, committed to providing equal opportunities for all.

We encourage applications from people of diverse backgrounds who wish to be part of a culture where everyone can proudly be themselves.

At Petstock we are passionate about supporting the communities we're part of, where possible we aim to hire candidates from the same geographic region (typically within a 80km radius) to strengthen community connections and support local economies. Whilst we do not prioritise local candidates over others, we recognise the benefits of hiring individuals who have unique insights into the local community.