Retail Pharmacy Assistant CWH Newcastle NSW

CW Retail Services Pty Ltd; Newcastle; On-site; AUD 30,000 - 36,000; Full time

Benefits offered by this job

Staff discounts

Recognition

Employee Assistance Program (EAP)

Flexible rosters

End-of-year awards

Job summary

Chemist Warehouse Newcastle NSW is seeking a Retail Pharmacy Assistant to help customers, stock shelves, and process purchases at the POS. You’ll contribute to store displays and support daily operations in a fast-paced environment.

Join a team that values customer care, offers staff discounts, flexible rosters, and ongoing training. This role suits someone with strong communication skills and the ability to work both in a team and independently.

Qualifications

• S2 & S3 trained & Certificates I–III in Community Pharmacy highly regarded.
• Excellent customer service with an eye for detail and accuracy.
• Strong communication skills with all stakeholders.
• Ability to work well in a team and autonomously.

Responsibilities

• Helping customers with queries, keeping shelves stocked, and ensuring transactions run smoothly
• Replenish stock and maintain inventory levels
• Serve customers and process purchases through our POS system
• Setting up displays for catalogue promotions

Skills

Excellent customer service

Strong communication

Teamwork

Autonomy

Education

S2 & S3 trained & Certificates I–III in Community Pharmacy

Tools

POS system

Job description

Start your career as a Retail Pharmacy Assistant at CWH Newcastle NSW

A typical day might look like:

• Helping customers with queries, keeping shelves stocked, and ensuring transactions run smoothly
• Replenish stock and maintain inventory levels
• Serve customers and process purchases through our POS system
• Setting up displays for catalogue promotions

Join Chemist Warehouse, providing affordable health care to all Australians. Our stores are busy and full of energy, and you’ll be supported by a great team while supporting our business and customers. Sometimes you’ll need to draw on your skills to stay calm, ask the aright questions, and deliver the best solutions. The reward is knowing you have made a real difference to someone’s day.

What's in it for you?

• You’ll have access to ongoing training and support to grow your career
• Enjoy a positive team culture with great perks like staff discounts, recognition, and regular celebrations
• We prioritise your wellbeing with a confidential Employee Assistance Program (EAP)
• Flexible rosters help you balance work and life
• We’re committed to creating a workplace where people feel valued, with service recognition and end-of-year awards!

About you

• Ability to work well in a team and autonomously
• S2 & S3 trained & Certificates I–III in Community Pharmacy highly regarded
• Excellent customer service with an eye for detail and accuracy
• Strong communication skills with all stakeholders

What’s next?

• The successful applicant must meet National Criminal History Check requirements and hold appropriate working rights

Our team members work in our pharmacies throughout their shift, often standing for long periods. Stock replenishment can involve repeated movements and lifting heavier items, so please keep this in mind when applying.

About us

Sigma Healthcare is powering pharmacy! We have the largest pharmacy network in Australia with trusted brands including Chemist Warehouse, Amcal, Discount Drug Stores and Ultra Beauty! We are powered by our dedicated people and our leading Australian full line pharmacy wholesale and distribution business that delivers medicines to any pharmacy anywhere in Australia. With Chemist Warehouse now operating in four countries outside Australia, we continue to expand our reach.