Retail Pharmacy Assistant CWH Cairns QLD

CW Retail Services Pty Ltd; Cairns Regional; On-site; AUD 30,000 - 36,000; Full time

Benefits offered by this job

Team discounts

Employee recognition

Staff socials

Annual celebration

Employee Assistance Program

Flexible rostering

Job summary

CW Retail Services Pty Ltd is seeking a Retail Pharmacy Assistant to join Chemist Warehouse Cairns QLD, in a fast-paced, supportive team. We offer part-time, full-time and casual hours across our store network, with hands-on training to build confidence and practical skills.

You will help customers, stock shelves, process transactions and set up promotional displays in a busy environment. We value teamwork, provide wellbeing resources, and recognize effort through flexible rostering and team

Qualifications

• Excellent customer service with accuracy.
• Ability to work in a team and autonomously.
• Knowledge of pharmacy products and eagerness to learn.
• Strong communication with stakeholders.
• S2 & S3 trained, Pharmacy Certs desirable.

Responsibilities

• Help customers, stock shelves, and process transactions.
• Assist customers with general queries.
• Replenish stock and maintain inventory levels.
• Serve customers and process purchases through our POS.
• Set up displays for catalogue promotions.

Skills

Excellent customer service

Attention to detail

Team player

Strong communication

Education

S2 & S3 trained

Certificate I–III in Community Pharmacy

Job description

About the opportunity

Start your career as a Retail Pharmacy Assistant at Chemist Warehouse Cairns QLD

This is an exciting opportunity for a Retail Pharmacy Assistant to join our fast-paced, growing business. With part-time, full-time and casual working hours available across our store network, the right opportunity is closer than you think!

At Chemist Warehouse Cairns we work cohesively as a team and step in to help each other whenever it’s needed. We value teamwork and make sure no one is left on their own when things get busy!

We do a lot of our learning through on the job training, which helps us build confidence and understand the day to day tasks more clearly. It keeps everything practical and straightforward, and we learn by doing.

We’re a very busy store, so there are always jobs to be done! The pace means we stay active and focused, and it feels good to work alongside a team that’s reliable and supportive. We also appreciate each other’s efforts. Sometimes it’s formal service recognition, or it might also be a simple thank you or even a coffee to acknowledge hard work. Small things make a difference and we do whatever we can to keep our team motivated to achieve our goals – and theirs!

As a Retail Pharmacy Assistant, a typical day might look like:

• Helping customers, keeping shelves stocked, and ensuring transactions run smoothly
• Assist customers with general queries
• Replenish stock and maintain inventory levels
• Serve customers and process purchases through our Point-of-Sale system
• Setting up displays for catalogue promotions

This is a fast-paced environment that requires stamina, commitment, and the ability to stay focused when things get busy.

What's in it for you?

You’ll have access to ongoing training opportunities, and we’ll back you to take the next step in your career when you’re ready.

• Along with a positive team culture, you’ll enjoy a range of great perks, including team member discounts, recognition for great work, and plenty of opportunities to celebrate our successes together; from staff morning teas and lunches to our annual end of year celebration.
• We also care about your wellbeing, offering access to an Employee Assistance Program (EAP) for confidential support.
• Flexible rostering options to help you balance work and life.
• It’s all part of creating a workplace where people feel valued, connected, and proud to be part of the team, service recognition for 5 or 10 years and end of year awards.

About you

Passionate team members are the key to our success. If you possess the following key skills and experience, we would love to hear from you!

• Ability to work well in a team and autonomously
• Excellent customer service with an eye for detail and accuracy
• Knowledge of pharmacy products and eagerness to learn
• Strong communication skills with all stakeholders
• S2 & S3 trained & Certificates I–III in Community Pharmacy highly regarded

If you’re looking for a place where you’ll feel valued, connected, and proud of the work you do, Chemist Warehouse is the place to be. Life with us is fast-paced, rewarding, and full of variety — no two days are ever the same.

You’ll be part of a supportive team where everyone looks out for one another and pulls together when things get busy. Our managers are approachable, hands-on, and genuinely invested in helping you do your best work.

Sigma Healthcare and Chemist Warehouse stores operate under a franchise model, and the same friendly owner behind this store also manages the locations listed below and oversees recruitment for them too!

Bentley Village SC CWH

Cairns CWH

Our team members are based in our pharmacies throughout their shift and are standing for long periods of time. When it comes to replenishing stock, it can mean repeating the same movements repeatedly and lifting heavy objects. Please bear this in mind when completing your application.

About us

Sigma Healthcare is powering pharmacy! We have the largest pharmacy network in Australia with trusted brands including Chemist Warehouse , Amcal , Discount Drug Stores and Ultra Beauty ! We are powered by our dedicated people and our leading Australian full line pharmacy wholesale and distribution business that delivers medicines to any pharmacy anywhere in Australia. With Chemist Warehouse now operating in four countries outside Australia, we continue to expand our reach.