Retail Pharmacy Assistant / Beauty Advisor

Priceline; Brisbane; On-site; AUD 45,000 - 60,000; Full time

Benefits offered by this job

Staff discounts

Training opportunities

Career growth

Supportive team

Job summary

Priceline is seeking a passionate Retail Pharmacy Assistant / Beauty Advisor to join our dynamic Brisbane team. This role welcomes part-time or full-time applicants and focuses on delivering exceptional customer service, personalised beauty advice and strong sales performance.

You will help customers explore skincare, makeup, fragrance and beauty products, build loyalty with friendly guidance, and contribute to a vibrant store culture while maintaining store standards and product knowledge.

Qualifications

• Experience in customer service or retail is preferred.
• Strong sales mindset with ability to upsell.
• Excellent communication and interpersonal skills.
• Able to work a flexible roster including weekends and public holidays.

Responsibilities

• Deliver exceptional customer service and create positive shopping experiences
• Build relationships with customers and provide personalised beauty advice
• Recommend products across skincare, makeup, fragrance and beauty categories
• Achieve individual and team sales targets and KPIs
• Identify opportunities to upsell and cross-sell products to meet customer needs
• Maintain a high level of product and brand knowledge
• Process sales transactions accurately using the point-of-sale system
• Replenish stock and ensure merchandise is displayed to company standards
• Maintain a clean, organised and visually appealing store environment
• Support daily store operations and contribute to a positive team culture

Skills

Customer service

Sales skills

Communication

Teamwork

Reliability

Organised

Beauty knowledge

Job description

Retail Pharmacy Assistant / Beauty Advisor

We are seeking a passionate, customer-focused and sales-driven Retail Assistant / Beauty Advisor to join our team. Whether you're looking for part-time or full-time employment, this is an exciting opportunity to work in a dynamic and fast-paced retail environment where beauty, customer service and sales excellence come together.

As a Beauty Advisor, you will be responsible for creating memorable customer experiences, providing personalised product recommendations, achieving sales targets, and maintaining exceptional store standards. If you have a genuine passion for beauty and enjoy helping customers look and feel their best, we would love to hear from you.

Join Our Growing Team

We are seeking a passionate, customer-focused and sales-driven Retail Assistant / Beauty Advisor to join our team. Whether you're looking for part-time or full-time employment, this is an exciting opportunity to work in a dynamic and fast-paced retail environment where beauty, customer service and sales excellence come together.

Key Responsibilities

• Deliver exceptional customer service and create positive shopping experiences
• Build strong relationships with customers and provide personalised beauty advice
• Recommend products across skincare, makeup, fragrance and beauty categories
• Achieve individual and team sales targets and KPIs
• Identify opportunities to upsell and cross-sell products to meet customer needs
• Maintain a high level of product and brand knowledge
• Process sales transactions accurately using the point-of-sale system
• Replenish stock and ensure merchandise is displayed to company standards
• Maintain a clean, organised and visually appealing store environment
• Support daily store operations and contribute to a positive team culture

About You

The ideal candidate will be:

Customer Focused

• Friendly, approachable and professional
• Passionate about delivering outstanding customer experiences
• Skilled at building rapport and creating meaningful customer relationships
• Confident in providing tailored product recommendations

Passionate About Beauty

• Interested in skincare, makeup, fragrance and beauty trends
• Eager to continually learn about products and ingredients
• Enthusiastic about sharing product knowledge with customers

Sales Driven

• Comfortable working towards sales targets and KPIs
• Proactive in identifying opportunities to drive sales
• Confident in upselling and cross-selling products naturally and effectively

An Effective Communicator

• Possess excellent verbal communication skills
• Actively listen and understand customer needs
• Clearly communicate product features and benefits

A Team Player

• Works collaboratively with colleagues
• Contributes positively to the overall store culture
• Supports team goals and daily operational requirements

Reliable and Adaptable

• Thrives in a fast-paced retail environment
• Well-presented, punctual and dependable
• Able to adapt to changing business needs

Organised and Detail Oriented

• Maintains high visual merchandising standards
• Ensures the store remains clean, organised and fully stocked
• Accurate with cash handling and point-of-sale procedures

Availability Requirements

Candidates must have full 7-day availability and be available to work a flexible roster across weekdays, weekends, late-night trading and public holidays. This availability requirement is essential for consideration.

Preferred Experience

• Previous experience in retail, beauty, cosmetics, skincare or customer service is highly regarded
• A genuine passion for beauty and customer service
• Strong sales mindset with a commitment to achieving results
• Ability to work independently as well as part of a team

Why Join Us?

• Be part of an exciting new chapter in our newly renovated store, located in the heart of the city
• Ongoing training and product development opportunities
• Supportive and positive team environment
• Career growth opportunities within a growing business
• Staff discounts and incentives
• The opportunity to work with exciting beauty brands and products