Retail Operations Lead: Cleaning & Trolley Services

Woolworths Group; Gracemere; On-site; AUD 60,000 - 80,000; Full time

Benefits offered by this job

Team discounts across Woolworths Group

Rewards program for high performance

Well-being programs

Sonder app access

Job summary

Woolworths Group in Gracemere, QLD, is seeking a hands-on leader for the Proactive Services team. The role involves cleaning, trolley collection, and waste support across stores, with a focus on keeping environments hygienically clean and ensuring smooth daily operations.

The successful candidate will lead and coach a team, create rosters, manage time and attendance, control consumables within budget, and work with store leadership to address priorities while complying with safety standards.

Qualifications

• Must be able to lead, coach and develop a team across cleaning, trolley collection and waste support.
• Able to create rosters ensuring daily tasks and operations are covered.
• Experience tracking hours, managing absences and ensuring policy compliance.
• Able to manage consumables/budgets and maintain supply levels.
• Strong commitment to safety standards (Food Safety, general regulations) and physically capable of demanding tasks.

Responsibilities

• Lead, coach, and develop a team within cleaning, trolley collection and waste support.
• Create a roster for your team to ensure that all daily tasks and operations are covered.
• Work with Store Leadership teams to identify challenges and priorities.
• Complete time and attendance for team members and ensure policy compliance.
• Order consumables and manage budget to keep stores stocked.
• Contribute hands-on by performing core operational tasks to support day-to-day activities.

Skills

Leadership

Rostering

Time management

Budget management

Safety compliance

Physical fitness

Team collaboration

Driving licence

Job description

Woolworths Group in Gracemere, QLD, is seeking a hands-on leader for the Proactive Services team. The role involves cleaning, trolley collection, and waste support across stores, with a focus on keeping environments hygienically clean and ensuring smooth daily operations.

The successful candidate will lead and coach a team, create rosters, manage time and attendance, control consumables within budget, and work with store leadership to address priorities while complying with safety standards.