Retail Motorcycle Parts Interpreter & Front Desk

RSM Motorcycles; Wauchope; In loco; AUD 45.000 - 60.000; Tempo pieno

Descrizione del lavoro

RSM Motorcycles is seeking a Spare Parts Interpreter/Front of House in Wauchope, NSW for a full-time role. You will be the first point of contact, offering expert service while interpreting parts queries and facilitating sales.

Ideal candidates have retail or customer service experience, strong motorcycle knowledge or willingness to learn, and proficiency with POS systems. A passion for motorcycles is highly valued.

Competenze

• Retail or customer service experience required.
• Knowledge of motorcycles or willingness to learn rapidly.
• Excellent communication skills with the ability to explain technical information clearly.
• Proficiency with computer systems and POS software.
• Ability to work independently and as part of a team.
• Strong organisational and time-management skills.
• Passion for motorcycles and the motorcycle community.

Mansioni

• Provide expert customer service to walk-in customers and answer telephone enquiries.
• Interpret customer requirements and translate technical motorcycle specs into spare parts recommendations.
• Access parts catalogues, manuals, and inventory systems to identify correct components.
• Process sales transactions and maintain accurate counter sale records.
• Maintain stock levels and assist with displays and merchandising.
• Build relationships with customers and provide follow-up support.
• Liaise with suppliers and workshop staff to coordinate parts availability and fulfil orders.
• Contribute to a clean, safe, and organised retail environment.
• Assist with administrative tasks including order processing and general office duties.

Descrizione del lavoro

RSM Motorcycles is seeking a Spare Parts Interpreter/Front of House in Wauchope, NSW for a full-time role. You will be the first point of contact, offering expert service while interpreting parts queries and facilitating sales.

Ideal candidates have retail or customer service experience, strong motorcycle knowledge or willingness to learn, and proficiency with POS systems. A passion for motorcycles is highly valued.