Retail Manager - CWH Darwin - Mitchell Street NT

Chemist Warehouse Group; Darwin; Hybrid; AUD 70,000 - 100,000; Full time

Benefits offered by this job

Staff discounts across brands

Employee Assistance Program (EAP)

Flexible rosters

Training and development

Job summary

Chemist Warehouse Group is seeking a Retail Pharmacy Manager for our Darwin Mitchell Street store. You will lead and develop the store team, drive customer service excellence, and work alongside the Managing Pharmacist to ensure smooth operations.

The role involves coordinating recruitment, staff development, and day-to-day store management with a focus on efficiency, compliance, and team engagement. Ongoing training, staff discounts, and flexible rosters are available.

Qualifications

• Proven ability to lead and develop pharmacy staff.
• Experience coordinating recruitment and training.
• Strong customer service and store operations skills.

Responsibilities

• Assist with customer service queries and resolve issues.
• Coordinate staff recruitment and onboarding.
• Oversee staff training and development activities.
• Ensure adherence to organisational policies and procedures.
• Maintain Occupational Health and Safety standards in the store.
• Address staffing issues and stock discrepancies promptly.
• Support a cooperative and positive team culture.

Skills

Leadership

Staff management

Communication

Problem solving

Attention to detail

IT literacy

Tools

POS systems

Job description

Employment Type: Permanent Full Time

Retail Pharmacy Manager

Start your career as a Retail Pharmacy Manager with CWH Darwin - Mitchell Street

Retail Leadership That Moves Product and People

Flexible working hours and competitive hourly rates

Ongoing training and professional development provided

Staff discounts across Chemist Warehouse , Ultra Beauty , Amcal, Discount Drug Stores and Chemist Warehouse Optometry stores

About the Opportunity

This is an exciting opportunity for a Retail Manager to join our fast-paced, growing business! The primary role of the Retail Manager is to lead and manage employees, working alongside the Managing Pharmacist.

What's in it for you?

• You’ll have access to ongoing training and support to grow your career
• Enjoy a positive team culture with great perks like staff discounts, recognition, and regular celebrations
• We prioritise your wellbeing with a confidential Employee Assistance Program (EAP)
• Flexible rosters help you balance work and life
• We’re committed to creating a workplace where people feel valued, with service recognition and end-of-year awards!

A typical day might look like:

• Assisting with customer service queries
• Coordinating staff recruitment
• Coordinating staff training and development activities
• Ensuring organisational policies and procedures are followed
• Maintaining workplace Occupational Health and Safety
• Resolving staffing issues and stock discrepancies
• Supporting and contributing a cooperative organisational culture

About you:

• Ability to manage underperforming staff and other staffing issues that may arise
• Dedicated work ethic
• Effective leadership and management skills
• Efficient problem-solving skills
• Eye for detail and accuracy
• Proficiency in using computer systems
• Strong communication skills among all stakeholders

Our team members work in our pharmacies throughout their shift, often standing for long periods. Stock replenishment can involve repeated movements and lifting heavier items, so please keep this in mind when applying.

The successful applicant must meet National Criminal History Check requirements and hold appropriate working rights

About us

Sigma Healthcare is powering pharmacy! We have the largest pharmacy network in Australia with trusted brands including Chemist Warehouse, Amcal, Discount Drug Stores and Ultra Beauty! We are powered by our dedicated people and our leading Australian full line pharmacy wholesale and distribution business that delivers medicines to any pharmacy anywhere in Australia. With Chemist Warehouse now operating in four countries outside Australia, we continue to expand our reach.