Retail Manager

Wesfarmers Health; Melbourne; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Team member discounts

Employee benefits

EAP access

Career development

Job summary

Wesfarmers Health, Priceline's leading health and beauty retailer, Airport West, Melbourne, is seeking a Retail Manager who can lead a team with energy and care. You’ll mentor Sales and Beauty Advisors, drive exceptional customer service and create engaging merchandising experiences to inspire shoppers.

Join a respected national brand, benefit from ongoing development opportunities and a supportive leadership team committed to career growth in a dynamic retail environment.

Qualifications

• Experience in beauty/retail leadership roles.
• Passion for cosmetics, skincare, fragrance and wellbeing products.
• Excellent communication and interpersonal skills for customer connections.
• Creative merchandising and display development.
• Proven ability to coach and inspire sales teams.
• Experience in training and service-focused environments is a plus.

Responsibilities

• Lead and inspire Sales and Beauty Advisors to deliver outstanding customer service.
• Oversee daily store operations and customer experience at Airport West.
• Drive merchandising excellence and product presentation to showcase cosmetics and skincare.
• Foster a positive team culture with ongoing development opportunities.

Skills

Retail leadership

Beauty product knowledge

Communication skills

Merchandising

Team motivation

Training capability

Job description

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• Join Australia's Leading Health & Beauty Retailers
• Full-time leadership position
• Airport West location

About Us

As one of Australia's favourite health and beauty retailers the Priceline brand includes over 70 company owned stores nationally. The brand is renowned for being a playground for Australia's favourite health and beauty products and to receive the warm, caring service and advice from our in-store specialists such as sales assistants and beauty advisors. We have structured pathways and programs for team members looking for a long term retail career.

About the role:

Our Retail Managers are the leaders of our brand. They’re the customer service experts who know how to welcome and inspire people and connect with them on a personal level to help them be the very best at work.

You’ll apply your passion for beauty, skincare and wellbeing in a way that makes our customers feel one-of-a-kind. You’ll inspire our Sales and Beauty Advisors to be confident to help someone find the perfect shade (or shades) of cosmetics, discover a new scent, set them up with a skincare ritual, or even just showing them where their fave products are stocked, you’ll make our team members feel supported, welcome, and set them up for success.

What you’ll bring

• Someone with retail experience, particularly in beauty (who loves leading teams that enjoy providing great customer service)
• A genuine passion for cosmetics, skincare, fragrance and beauty
• Great communication skills (so you can form genuine connections with customers)
• A creative touch for merchandising
• An experienced, supportive and inspirational leader
• Experience in training and service focussed is also a big plus!

Why us

• Ongoing professional development and career opportunities across the Wesfarmers Health Division and the broader Wesfarmers Group
• Access to employee benefits across Wesfarmers including team member discounts at Bunnings, Kmart, Target, Officeworks, OnePass, Priceline, atomica, Clear Skincare Clinics and Instant Scripts
• 'We Love Your Work' recognition program. Team members can recognise their peers, team or other business units, with winners taking part in our annual awards
• Access to our Employee Assistance Program (EAP) - available to all team members and their immediate family members, 24/7, 365 days a year

This is an excellent career opportunity to join a highly regarded and established company offering excellent career prospects.

Aboriginal and Torres Strait Islander Applicants

Wesfarmers Health aims to become an employer of choice for First Nations Australians, through investments that attract, empower and retain First Nations team members within our stores, distribution centres, clinics and corporate offices.

As part of the Wesfarmers group, we provide authentic support through a diverse range of programs and initiatives, designed to empower you on your journey towards personal achievement and professional advancement.

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