Retail Inventory Controller – Hybrid & Data-Driven

Universal Store; City of Brisbane; Hybrid; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Staff discounts

On-site parking

Hybrid work arrangements

Learning & Development

Job summary

Universal Store is seeking a Stock Controller to join our Stock Team at the Support Office in Eagle Farm, Brisbane. You will maintain inventory accuracy across our national network, investigating discrepancies and managing stock movements with stores, the Distribution Centre, and other stakeholders.

You will thrive in a fast-paced retail environment, enjoy data-driven problem solving, and contribute to continuous improvements in stock control processes.

Qualifications

• Experience in inventory management and stock control in retail/FMCG environments.
• Ability to use inventory, warehouse management or retail systems.
• Strong attention to detail and ability to investigate and reconcile stock discrepancies.
• Analytical and problem-solving skills to identify trends and root causes.
• Good written and verbal communication with stores and logistics teams.
• Organisational skills to manage multiple priorities and deadlines.

Responsibilities

• Review stock levels and investigate discrepancies, including negative stock.
• Resolve unreceipted stock deliveries and Inter-Branch Transfers (IBTs).
• Manage inventory control processes to improve accuracy.
• Support shrinkage reduction and loss-prevention initiatives.
• Coordinate stocktake preparation with Retail Stores and stakeholders.
• Run cycle counts, investigations, and stock adjustments.
• Prepare inventory reports and variance analyses for decision-making.
• Monitor stock in transit and maintain movement records across the business.
• Liaise with freight providers to track shipments and resolve delivery issues.

Skills

Inventory management

Stock control

Retail operations

Inventory systems

Excel

WMS platforms (e.g., NetSuite, NewStop

Tools

WMS (NetSuite, NewStore, Futura)

Job description

Universal Store is seeking a Stock Controller to join our Stock Team at the Support Office in Eagle Farm, Brisbane. You will maintain inventory accuracy across our national network, investigating discrepancies and managing stock movements with stores, the Distribution Centre, and other stakeholders.

You will thrive in a fast-paced retail environment, enjoy data-driven problem solving, and contribute to continuous improvements in stock control processes.