Retail Eye Care Associate Elevate Customer Experience & Tech

OPSM; Wagga Wagga City Council; On-site; AUD 45,000 - 65,000; Full time

Benefits offered by this job

Product allowance

Staff discounts

Career progression

Training & certification

Volunteer opportunities

Job summary

OPSM is seeking a Retail Associate for our Forest Hill team. No optical experience is required—we provide world-class training to deliver an exceptional in-store experience and assist customers selecting eyewear.

You'll greet customers, process orders, drive sales with product knowledge of luxury brands, and contribute to a positive team culture. Ideal candidates have retail or customer service experience, strong communication, and a passion for technology and learning.

Qualifications

• Previous retail, sales or customer service experience.
• Excellent communication and people skills.
• Motivated with a drive to achieve targets.
• Thrives in an exciting, fast-paced environment.
• A genuine passion for technology, innovation and learning.

Responsibilities

• Meeting and greeting customers and providing an exceptional customer experience.
• Processing specialised orders for our customers
• Driving sales through providing customers with informative knowledge on our luxury and cutting-edge products
• Contributing to a positive and fun team culture

Skills

Retail experience

Customer service

Communication skills

Target driven

Team player

Tech savvy

Job description

OPSM is seeking a Retail Associate for our Forest Hill team. No optical experience is required—we provide world-class training to deliver an exceptional in-store experience and assist customers selecting eyewear.

You'll greet customers, process orders, drive sales with product knowledge of luxury brands, and contribute to a positive team culture. Ideal candidates have retail or customer service experience, strong communication, and a passion for technology and learning.