Retail Department Leader

Officeworks Ltd; Mildura; On-site; AUD 65,000 - 85,000; Full time

Job summary

A leading retail company is seeking a Retail Department Leader for their Mildura store. The ideal candidate will have a strong background in retail leadership, demonstrating exceptional customer service and the ability to inspire a team. Responsibilities include leading the team to achieve sales targets, managing inventory, and ensuring a safe and visually appealing shopping environment. This role offers generous employee benefits including discounts and access to development programs.

Benefits

Generous discounts across various brands

Access to exclusive discounts and perks

Outstanding learning and development programs

Flexible Public Holidays Policy

Qualifications

• Solid track record in retail leadership with a passion for customer experiences.
• Outstanding ability to communicate and connect with team and customers.
• Experience in training and developing team members.

Responsibilities

• Lead and motivate your team to achieve sales targets and KPIs.
• Master inventory management to maintain optimal stock levels.
• Create a visually stunning and safe shopping experience.

Skills

Customer service skills

Team leadership

Communication skills

Ability to thrive in fast-paced environments

Job description

Location: Mildura, Victoria, AU

About us

Bigger things happen at Officeworks!

Our customers, our team and our community are our heart and soul and as a Retail Department Leader (Coordinator) at our Mildura store, you will be leading from the front, delivering amazing customer experiences to our customers.

Diving into the daily hustle and bustle with positivity and determination bringing your team along for the journey, inspiring them to go above and beyond, keeping the vibe upbeat and the teamwork tight.

Together delivering bigger things!

About the role

Let your exceptional customer service skills shine.

Ensuring each customer leaves satisfied with their experience.

The journey is everything!

Lead and motivate your team, igniting their passion to reach for the stars to achieve sales targets and KPIs.

Train and develop your team to be retail rockstars, always looking to enhance their skills and performance.

Master the inventory realm, ensuring stock levels are always maintained and our customers have everything they need.

Craft a shopping experience that is visually stunning and above all safe.

Join forces with fellow leaders and departments always collaborating to achieve overall store success.

About you

A solid track record in retail leadership, with a fierce passion on delivering exceptional customer experiences.

Outstanding ability to communicate and forge connections with your team and customers alike.

You are a leadership legend, building a team of retail rockstars who can take on any challenge.

Ability to thrive in a fast-paced environment and juggling shifting priors like a pro.

Ready to dive in head first, never afraid to get your hands dirty to ensure everything is always running smoothly.

Our culture

If you're searching for an organisation that's truly committed to its people, where you can thrive in a culture of togetherness, then join Officeworks and let's make bigger things happen – for all of us!

We celebrate our teams' uniqueness by offering genuine team member benefits to the Officeworks family :

• We're all about giving you the flexibility you need to keep things balanced to suit your individual needs.
• Enjoy generous discounts across Officeworks, Geeks2U, Bunnings, Kmart, Target and the wider Wesfarmers brands.
• Access to our Officeworks benefits program for exclusive discounts and perks across entertainment, travel, lifestyle, and health.
• Our Growing Families Policy supports team members during the exciting and challenging times of expanding their family.
• We prioritise safety, mental health and wellbeing, offering access to our Employee Assistance Program (EAP) as well as other ongoing programs.
• Our Flexible Public Holidays Policy supports those who observe cultural or religious holidays different from the standard public holidays in Australia.
• Take advantage of outstanding learning and development programs to support your career growth.
• Explore fantastic career opportunities across the broader Wesfarmers Group.

At Officeworks, we operate best when our team represents the communities we serve.

We proudly commit to providing a safe and supportive work environment for our team.

We encourage applications from all candidates of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), people with disabilities, and the LGBTQI+ community.