Retail Customer Solutions Specialist

Officeworks; Melbourne; On-site; AUD 30,000 - 36,000; Full time

Benefits offered by this job

Employee discounts

Officeworks benefits program

Growing Families Policy

Employee Assistance Program

Flexible Public Holidays Policy

Job summary

Officeworks Richmond is hiring for casual team members to work across replenishment, technology, print and create, and customer service. You will engage with customers, understand their needs, and provide tailored solutions with expert product knowledge.

Roles run through November to early February 2027 with flexibility across weekdays and weekends. As a valued team member, you’ll be part of a customer-focused culture, supported by the Officeworks benefits program, discounts across Wesfarmers

Qualifications

• Customer-focused with a passion for service.
• Able to work in a fast-paced retail environment.
• Flexible availability across weekdays and weekends.
• Strong communication and problem-solving skills.

Responsibilities

• Assist customers with tailored solutions across store ranges.
• Provide expert advice on products and services.
• Deliver outstanding customer service by understanding needs.
• Support replenishment, technology, print and create, and customer service across shifts.

Skills

Customer service

Communication

Teamwork

Sales

Problem solving

Job description

Officeworks Richmond is hiring for casual team members to work across replenishment, technology, print and create, and customer service. You will engage with customers, understand their needs, and provide tailored solutions with expert product knowledge.

Roles run through November to early February 2027 with flexibility across weekdays and weekends. As a valued team member, you’ll be part of a customer-focused culture, supported by the Officeworks benefits program, discounts across Wesfarmers