Retail Customer Experience Associate

Morrisons; Penrith; On-site; AUD 42,000 - 52,000; Full time

Benefits offered by this job

Generous holiday entitlement

15% discount in our supermarkets and…

Additional 10% discount card for a…

Genuine career progression and…

Subsidised in-store cafe or shop floor

Free parking

Competitive pension and life assurance

Healthcare / Wellbeing benefits

MyPerks discounts at various venues

Payroll charity donations

Family-friendly policies including 26

Job summary

Morrisons in Australia is seeking friendly, reliable team members to serve customers across the store in a fast-paced, structured environment. You’ll be trained to support various parts of the store and work with clear routines to ensure customers get what they need, when they need it.

We value a proactive, hands-on approach and teamwork, with opportunities for career progression and access to benefits. Applicants must be willing to work as part of a flexible store team.

Qualifications

• Customer-focused mindset with a friendly approach.
• Ability to stay active and hands-on in a busy store.
• Capable of working accurately within routines and processes.
• Team-oriented, able to adapt to different store areas.
• Good communication for resolving customer queries.

Responsibilities

• Assist customers across the store to find products and answer questions.
• Maintain store appearance and follow store routines and safety guidelines.
• Support colleagues in busy periods and at point of sale when needed.
• Handle basic customer inquiries and direct to appropriate staff.

Skills

Customer service

Team player

Active & hands-on

Structured work style

Query resolution

Job description

Morrisons in Australia is seeking friendly, reliable team members to serve customers across the store in a fast-paced, structured environment. You’ll be trained to support various parts of the store and work with clear routines to ensure customers get what they need, when they need it.

We value a proactive, hands-on approach and teamwork, with opportunities for career progression and access to benefits. Applicants must be willing to work as part of a flexible store team.