Retail Consultant - Cairns

Reece Group; Cairns Regional; On-site; AUD 50,000 - 70,000; Full time

Job summary

A leading supplier of bathroom supplies in Cairns is looking for a Retail Consultant to support builders, designers, and homeowners in selecting bathroom products. In this role, you will manage quotes, maintain relationships, and keep the showroom operational. Ideal candidates have retail or customer service experience, enjoy helping others, and are eager to learn. The position offers flexible hours, performance-based bonuses, and opportunities for career development.

Benefits

Performance based bonuses

Paid annual leave

Continuous learning programs

Generous discounts on renovations

Cashback on groceries and more

Paid parental leave

Qualifications

• Previous experience in retail sales or customer service.
• Energetic and willing to learn.
• Comfortable with computers and new systems.

Responsibilities

• Assist customers in choosing bathroom products.
• Manage customer quotes and orders via email and phone.
• Utilize 3D Planner for customer designs.
• Visit customers to provide updates and maintain relations.
• Keep showroom running smoothly.

Skills

Customer service

Retail sales experience

Relationship building

Adaptability

Job description

Retail Consultant - Cairns

About Reece Bathrooms

We create dream bathrooms.

If you’re a fan of home improvement programs like 'The Block’, then you might already know that for over 100 years, we've turned dream bathrooms into reality. With over 9,000 people located across 800 branches globally, we’re Australia’s leading supplier of bathroom and plumbing supplies. Whether for a new home or a renovation, we offer expert advice, great service and top brands.

About the role

As part of the showroom team in Cairns, you’ll support builders, interior designers and homeowners as they navigate their renovation journey to create their dream bathroom.

Your day to day

A typical day will involve :

• Assisting customers choose the perfect bathroom products
• Creating and managing customer quotes and orders via email and phone
• Using our 3D Planner to bring a customer's dream to life
• Visiting customers onsite to provide updates and maintain great relationships
• Keeping the showroom running smoothly and safely

We’d love to hear from you if you’re someone who :

• Has previous experience in retail sales or customer service and enjoys building relationships and helping customers
• Might not have experience in bathrooms, but is energetic, takes initiative and is willing to learn and grow
• Is comfortable with a computer and is happy to learn new systems
• Is open to working various shifts, including weekends
• Wants to develop their career - either locally, within our network (we love to promote people from within)

Our perks and benefits :

• Performance based bonuses
• Paid annual leave
• Continuous learning and development programs to support your career goals
• Generous discounts for those looking to renovate their bathroom or kitchen
• Reece Boost - offering cashback and discounts on groceries, fuel, insurance, travel and more
• Paid parental leave

What happens next!

After submitting your application, you’ll be invited to participate in a brief chat interview. Think of it as your first interview, but without the usual pressure. This relaxed, flexible alternative to a phone interview involves answering 5 questions and should take about 15-20 minutes. It's best to complete it within 24 hours. Don’t worry about time constraints; you can take it at your own pace and even pause and return later. Once finished, you’ll receive a personality profile highlighting your strengths.

Please check your junk or spam folder if you don't see the invitation in your inbox.

At Reece Group, we prioritize fairness and are here to support you at every step. If you need any accommodations, let us know so we can provide the best support. Contact us at and our team will be in touch.

Reece Group

Our journey began more than 100 years ago, but our commitment to delivering quality products and expert service to the plumbing industry remains the same.

We support residential, commercial and infrastructure building trades across Australia, New Zealand and the United States. Our success is built on the success of our customers, who provide essential services every day.