Retail Banking Consultant — Elevate Customer Experience

Australia and New Zealand Banking Group Limited; Town of Gawler; On-site; AUD 60,000 - 80,000; Full time

Job summary

A leading financial institution in South Australia is seeking a Banking Consultant to provide customers with a seamless banking experience. This role requires exceptional customer focus, experience in technology, and strong communication skills. As a Banking Consultant, you will promote customer engagement and advocate for financial solutions. The position offers opportunities for growth and benefits including flexible working arrangements and access to wellbeing services.

Benefits

Flexible working arrangements

Health and wellbeing services

Discounts on selected products

Qualifications

• Retail experience is an advantage.
• Working knowledge of digital channels is beneficial.
• Sound understanding of compliance.

Responsibilities

• Contribute to customer engagement and advocacy.
• Support bank programs and initiatives.
• Ensure compliance with ANZ and branch policies.

Skills

Exceptional customer focus

Experience using technology

Ability to multi-task

Adaptable to change

Excellent communication skills

Job description

A leading financial institution in South Australia is seeking a Banking Consultant to provide customers with a seamless banking experience. This role requires exceptional customer focus, experience in technology, and strong communication skills. As a Banking Consultant, you will promote customer engagement and advocate for financial solutions. The position offers opportunities for growth and benefits including flexible working arrangements and access to wellbeing services.