Retail Associate | Sunglass Hut | C | VIC | Wendouree

Luxottica; Ballarat; On-site; AUD 48,000 - 56,000; Full time

Benefits offered by this job

Product allowance

Staff discounts (up to 50%)

Career progression

Leonardo online training

Job summary

Sunglass Hut Wendouree is seeking a Retail Associate to join our team. You will guide customers through styling and selecting high-fashion frames from luxury brands and cutting-edge wearable tech, creating memorable shopping experiences.

Join a brand that values culture, development, and career progression with access to product benefits and employee discounts. Be part of a dynamic team at a flagship store offering room to grow.

Qualifications

• Previous retail, sales or customer service experience
• Excellent communication and people skills
• Motivated with a drive to achieve sales targets
• Thrives in an exciting, fast-paced environment
• A passion for technology, innovation and learning

Responsibilities

• Champion and promote our amazing brands.
• Provide an exceptional customer experience through making a connection, attention to detail and offering a personalised shopping experience.
• Contribute to a positive and fun store environment.

Skills

Customer service

Sales oriented

Communication

Job description

Location: North Wendouree, AU

We are EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. Formed in 2018 by the combination of Essilor and Luxottica, our Company combines two centuries of innovation and human endeavour to elevate vision care and the consumer experience around it. We are home to the most loved and widely-recognized vision care and eyewear brands in the world. Our proprietary eyewear brands include Ray-Ban, Oakley, Costa, Vogue Eyewear, Persol and Oliver Peoples, complemented by over 20 prestigious licensed brands. Our advanced lens technologies include Varilux, Crizal, Eyezen, Stellest and Transitions. We offer superior shopping and patient experiences with a network of 18,000 stores including world-class retail brands like Sunglass Hut, LensCrafters, Salmoiraghi & Viganò and GrandVision.

Every day, EssilorLuxottica’s 180,000 employees in 150 countries work towards a common mission to help people see more and be more. In 2021, the Company’s milestones included a collaboration with Meta to launch Ray-Ban Stories smart glasses; the acquisition of GrandVision bringing 39,000 new employees into our family; expansion of our International Employee Shareholding community, and the launch of Eyes on the Planet, our strategic approach to sustainability.

In Australia and New Zealand, we operate the iconic retail and eye care brands: Sunglass Hut, OPSM, Ray-ban and Laubman & Pank.

Own your moment at Sunglass Hut!

Sunglass Hut is a global leader in the sale of premium sunglasses with over 3,000 stores worldwide. We are home to some of the world’s best brands including Ray-Ban, CHANEL, Prada, Miu Miu, Versace. and more!

At Sunglass Hut you’ll find a dynamic space with endless possibilities to grow your career. We are a culture that wants to see you succeed, develop your customer expertise, and feel supported by people who embrace you.

We are currently looking for a Retail Associate to join our Wendouree team.

You will be involved in the customer’s journey of styling and customising High-Fashion frames from luxury brands like D&G, Tiffany & Co, Jimmy Choo, Burberry and more - including cutting-edge wearable technology such as Ray-Ban Meta and Oakley Meta smart eyewear.

You will also be joining Australia’s Retail Employer of the Year 2025 recognising the best of our industry and a testament to our incredible culture and development opportunities.

Why us?

• A great team with friends for life!
• Hands-on exposure to innovative smart eyewear technology, including Ray-Ban Meta and Oakley Meta
• Generous yearly $1,500 product allowance ($600 for casuals) and Family & Friends discounts of up to 50% off to splurge across all our brands – OPSM, Sunglass Hut, Oakley, Ray-Ban and Laubman & Pank
• Up to 50% off Oakley eyewear and apparel throughout the year.
• Insight and product knowledge to all your favourite brands
• Local and global volunteering opportunities through our charity partner OneSight, including OneSight volunteer leave and the ability to become a global ambassador.
• Clear career pathways for your role, with national and global progression opportunities
• A world of personal and professional learning through Leonardo, our online platform, with opportunity for Retail certifications to strengthen your knowledge and capability.

Your responsibilities

• Champion and promote our amazing brands.
• Provide an exceptional customer experience through making a connection, attention to detail and offering a personalised shopping experience.
• Contribute to a positive and fun store environment.

About you

• Previous retail, sales or customer service experience
• Excellent communication and people skills
• Motivated with a drive to achieve sales targets.
• Thrives in an exciting, fast-paced environment.
• A passion for technology, innovation and learning!

*Please note, due to the high volume of applications only successful candidates will be contacted. We thank you in advance for your interest in Sunglass Hut*