Retail Associate

Sunglass Hut; Byron Bay; On-site; AUD 52,000 - 66,000; Full time

Benefits offered by this job

Uncapped bonuses

Incentive programs

Product reimbursement

Family & friends discounts

OneSight volunteering

Job summary

Sunglass Hut in Byron Bay is seeking a passionate Retail Assistant to join our team. You will be involved in every step of the customer’s journey, styling and recommending high-fashion frames from luxury brands to suit their lifestyle.

The role offers opportunities to work with iconic brands such as Ray-Ban, Oakley, PRADA and Gucci, with a supportive team and potential bonuses. Previous retail experience and excellent communication are valued.

Qualifications

• Previous retail and sales experience is preferred.
• Excellent communication and empathy with customers.
• Ability to work in a fast-paced retail environment.

Responsibilities

• Guide customers through the journey, styling and recommending high-fashion frames.
• Promote and champion our brands to drive sales.
• Deliver premium customer service and maintain in-store standards.

Skills

Retail sales

Customer service

Communication

Job description

We are EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. Formed in 2018 by the combination of Essilor and Luxottica, our Company combines two centuries of innovation and human endeavour to elevate vision care and the consumer experience around it. We are home to the most loved and widely-recognized vision care and eyewear brands in the world. Our proprietary eyewear brands include Ray-Ban, Oakley, Costa, Vogue Eyewear, Persol and Oliver Peoples, complemented by over 20 prestigious licensed brands. Our advanced lens technologies include Varilux, Crizal, Eyezen, Stellest and Transitions. We offer superior shopping and patient experiences with a network of 18,000 stores including world-class retail brands like Sunglass Hut, LensCrafters, Salmoiraghi & Viganò and GrandVision.

Every day, EssilorLuxottica’s 180,000 employees in 150 countries work towards a common mission to help people see more and be more. In 2021, the Company’s milestones included a collaboration with Meta to launch Ray-Ban Stories smart glasses; the acquisition of GrandVision bringing 39,000 new employees into our family; expansion of our International Employee Shareholding community, and the launch of Eyes on the Planet, our strategic approach to sustainability.

In Australia and New Zealand, we operate the iconic retail and eye care brands: Sunglass Hut, OPSM, Ray-ban and Laubman & Pank.

See yourself at Sunglass Hut – the House of Sun!

We are searching for a passionate Retail Assistant to join our team in Byron Bay! You will be involved in every step of the customer’s journey, styling and customising High-Fashion frames (from Luxury Brands such as CHANEL, Tiffany & Co. and Gucci) to suit their lifestyle.

What’s in it for you?

• A great team with friends for life
• Insight and product knowledge to all your favourite brands
• Volunteering opportunities with our affiliated charity, OneSight - helping people around the world gain access to eyecare
• Work with brands such as Ray-Ban, Oakley, PRADA, D&G, Burberry, Miu Miu, Versace and many others.
• Potential to earn uncapped bonuses and frequent incentive programs
• An annual product imbursement to use across our brands as well as family & friends discounts to share the love!

Are you someone who wants to make an impact?

We pride ourselves on delivering premium service to each and every one of our customers, providing them with a memorable experience in-store.

You Will

• Champion & promote our brands such as PRADA, CHANEL, Tiffany & Co., Ray-Ban, and many others.
• Have previous retail and sales experience
• Have excellent communication skills and be empathic with our customers.

As an inclusive, team-first company, our people are at the core of everything we do.

We are a highly diverse group of over 80,000 individuals in 150 countries, we are united as one enthusiastic community of dedicated, fun and passionate people. We have always been committed to making the best glasses possible to enable people to enjoy the beauty of life in all its forms.

A unique brand portfolio that includes proprietary brands such as Ray-Ban, Oakley, Vogue Eyewear, Persol, Oliver Peoples and prestigious licensed brands such as Giorgio Armani, Burberry, Bulgari, Chanel, Valentino and Versace is among Luxottica's core strengths.

We care deeply about creating a workplace where our team members feel valued, respected and empowered. We are committed to providing equal opportunity regardless of gender identity, ethnicity, disability, sexual orientation or life stage.

We value flexibility, and encourage our team members to work in ways that meet their work/life commitments and support their wellbeing.

We work hard to create a safe and inclusive environment for all, and most importantly, we're all about creating better experiences – for our customers and for each other.