Retail Assistant – Truganina, VIC

The Glen Hotel Pty; Melbourne; On-site; AUD 30,000 - 36,000; Full time

Job summary

The Glen Hotel Pty in Truganina is seeking a friendly Retail Team Member to join our store. You will provide warm customer service, serve and package donuts, and prepare beverages. You’ll handle POS transactions and keep the store clean and well-presented.

You’ll be part of a supportive team and help with stock and daily duties. Ideal candidates have retail, hospitality or customer service experience, with barista/coffee experience preferred but not required.

Qualifications

• Previous retail, hospitality or customer service experience.
• Previous barista/coffee experience is preferred not required.
• Friendly and customer-focused attitude.
• Good communication and teamwork skills.

Responsibilities

• Provide friendly customer service
• Serve and package donuts and other products
• Prepare coffee and beverages
• Operate the POS and process customer transactions
• Keep the store clean, organised and well-presented
• Restock products and assist with daily store duties
• Work as part of a supportive team

Skills

Retail experience

Barista experience

Customer service

Cash handling

Job description

2 Carmen Street, Truganina, VIC, 3029, AUSTRALIA

We’re looking for a friendly and reliable Retail Team Member to join our Truganina store.

What You’ll Do

Provide friendly customer service

Serve and package donuts and other products

Prepare coffee and beverages

Operate the POS and process customer transactions

Keep the store clean, organised and well-presented

Restock products and assist with daily store duties

Work as part of a supportive team

What We’re Looking For

Previous retail, hospitality or customer service experience

Previous barista/coffee experience is preferred not required

Friendly and customer-focused attitude

Good communication and teamwork skills

Reliable and willing to learn

POS or cash-handling experience is a plus

Availability

Monday to Friday

10:00am–6:00pm

Flexible availability is highly valued

Consistent availability during these hours is required

If you’re reliable, friendly and enjoy working with customers, we’d love to hear from you.

Screening Questions

• Do you have experience in a similar role?
• Are you able to commit to the availability requirements outlined in the job ad? If yes, please share your specific availability (days and hours), if possible.
• Will your commute be 30 minutes or less?
• Tell us about your previous work experience that relates to this role.