Retail Assistant Store Manager | Birkenhead Point [NEW STORE]

Hoka; Sydney; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Staff discount

Job summary

HOKA is opening a brand-new Birkenhead Point store and seeks an energetic Assistant Store Manager to lead from the ground up. You’ll drive sales, coach a dynamic team and ensure brand standards on a Sunday-Thursday roster.

Join a fast-paced retail environment where you’ll mentor staff, manage stock and wage controls, and deliver exceptional customer service. This is a rare opportunity to shape a new store and grow into leadership.

Qualifications

• Proven experience as an Assistant Store Manager or Senior Team Leader in a fast-paced retail environment.
• Hands-on leader with a strong 'Make It Happen' mindset.
• Passionate about coaching, developing and motivating teams.
• Confident with operational tasks including visual merchandising, stock management and wage control.

Responsibilities

• Support day-to-day operations, delivering strong sales results and brand standards.
• Lead the team on the shop floor, role modelling exceptional customer service and HOKA brand behaviours.
• Assist in driving sales, KPIs and individual team performance through coaching and feedback.
• Support rostering and wage management in line with business targets and GRIA compliance.
• Help recruit, onboard and train new team members.
• Coach and develop team members to build capability and support succession planning.
• Champion a positive, inclusive store culture that drives engagement and high team morale.
• Support local community activations and in-store events.
• Ensure compliance with OH&S legislation and company policies at all times.

Skills

Leadership

Coaching

Customer service

Stock management

Wage control

Visual merchandising

Rostering

OH&S compliance

Problem-solving

Job description

Retail Assistant Store Manager | Birkenhead Point [NEW STORE]

Ready to lead with purpose and pace?

HOKA is on the move, and we're looking for a high-energy Assistant Store Managerto help bring our brand to life in ourbrand-new Birkenhead Point store.This is a rare and exciting opportunity to open, launch and shape a new HOKA store from the ground up.

At HOKA, our goal is to inspire people to move. We want to empower people to fly over the earth. From elite athletes to everyday movers, our mission is to inspire people to move with confidence, purpose, and joy. We believe everyone is an athlete. And however you find joy in movement, Hoka supports you.

What You’ll Do
Working closely with the Store Manager, you will play a key role in achieving sales targets and KPIs aligned with business objectives. This position operates on a Sunday-Thursday roster and is ideal for a motivated leader ready to make an impact in a dynamic retail setting.

Support day-to-day operations, delivering strong sales results and brand standards

Lead the team on the shop floor, role modelling exceptional customer service and HOKA brand behaviours

Assist in driving sales, KPIs and individual team performance through coaching and feedback

Support rostering and wage management in line with business targets and GRIA compliance

Help recruit, onboard and train new team members

Coach and develop team members to build capability and support succession planning

Champion a positive, inclusive store culture that drives engagement and high team morale

Support local community activations and in-store events

Ensure compliance with OH&S legislation and company policies at all times

Who You Are

Proven experience as an Assistant Store Manager or Senior Team Leader in a fast-paced retail environment

A hands-on leader with a strong "Make It Happen" mindset

Passionate about coaching, developing and motivating teams

Confident with operational tasks including visual merchandising, stock management and wage control

Strong problem-solving skills with the ability to adapt in a fast-paced environment

Eager to grow and progress your retail career

Why HOKA?

A fun, inclusive and purpose-driven culture that values movement and innovation

40% staff discount across Accent Group brands including Hype DC, The Athlete's Foot, Merrell and more

Ongoing training and development to support your leadership career pathway

Quarterly product gifting so you can live the brand on and off the shop floor

Be part of brand activations, product launches and conferences

The right Assistant Store Manager will thrive in a fast-moving, mission-led environment. Bringing energy, empathy and ambition to support a high-performing team and grow into their next leadership step.