Retail Assistant - Pacific Fair

Sephora; Gold Coast City; On-site; AUD 30,000 - 39,000; Part time

Benefits offered by this job

Store discounts up to 45%

Gifted products

Paid parental leave

Life insurance

Job summary

Sephora is seeking a part-time Retail Assistant (Beauty Advisor) for the Pacific Fair team on the Gold Coast. You will help customers discover products across beauty, skincare, haircare and wellness, with onboarding and ongoing training via our online platform and field trainers.

You’ll deliver memorable customer experiences, stay on top of beauty trends, learn about our iconic brands, and collaborate with a friendly team. Availability 3 full days Thu–Sun is preferred.

Qualifications

• Previous sales experience in a retail or customer-facing environment.
• Strong communication and interpersonal skills with a friendly attitude.
• Willingness to learn about Sephora's products and CRM program.

Responsibilities

• Assist customers with product recommendations and beauty advice across departments.
• Maintain an appealing, well-stocked, and clean beauty area consistent with brand standards.

Skills

Customer service

Retail sales

Communication

Teamwork

Tools

CRM software

Job description

At Sephora, we believe that beauty thrives in diversity and discovery. Our purpose is to expand the way the world sees beauty by empowering the ExtraOrdinary in each of us.

Join Sephora and be part of the Pacific Fair team as Retail Assistant (Beauty Advisor) on a Part-Time basis. This is your opportunity to bring your passion, share your knowledge, and make your mark at a leading global beauty retailer.

Sephora is part of the Global Louis Vuitton Moet Hennessey Group which is the world's largest luxury goods conglomerate. Across Australia and New Zealand, we have circa 35 stores, a growing online platform and we plan to expand this year on year. Not only do we offer diverse store opportunities, we also have our head office based in Sydney CBD.

Some of our well-liked benefits:

• Opportunities for personal development here in Australia and New Zealand
• Opportunities across our global group of high-end luxury brands
• Gifted products throughout the year along with store discounts of up to 45% off
• Paid Parental Leave, Birthday Leave & Personal Leave
• Health and well-being initiatives including: Discounted Gym memberships & 24/7 Mental Health well-being programs
• Life Insurance

The Opportunity:

As a Retail Assistant in Sephora you are our Beauty Advisors; You are fundamental to the store team by inspiring and helping our customers become the best version of themselves. At Sephora you will have the opportunity to work across all our departments from beauty, skincare, haircare, and wellness. You will be equipped with initial onboarding training and continuous learning through our unique online learning platform and field trainers to help customers discover Sephora's amazing offerings. By being part of Sephora and the LVMH community, your options for discovery and career growth are endless.

You’llshine here if you:

• Enjoy creating an amazing customer experienceby providinga welcoming environment to listenand embracetheir unique needs.
• Are a keen observer of new products and the latest beauty trends and techniques
• Want to help customers discover the features and benefits of our CRM program and how it can help them be the best version of themselves.
• Are open to expanding your knowledge of our iconic brands to share your knowledge with, and learn from, your team of Beauty Advisors.
• Are open to participating in cross-training and attending in-store beauty expert training sessions where you're encouraged to continuously learn and explore.
• Have a passion to share your knowledge with your team of Beauty Advisors and Sephora customers.
• Have previous Sales experience in a retail or customer facing environment, and have excellent interpersonal skills to build relationships with clients and fellow team members.

Please keep in mind when considering a role at Sephora that each of our stores have their own individual needs. As our busiest days of trade are between Thursday to Sunday the ideal candidate will be able to provide 3 full days of availability across key trading times including late-night and weekend availability.

Your application:

Sephora is proud to be an equal opportunity workplace for all. We do not discriminate in recruitment, hiring, training, advancement, or other employment practices. We celebrate diversity and are committed to creating and fostering an inclusive environment for all employees.

If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment.