Retail Assistant Manager | Morley

Petstock Retail Pty Ltd; Wanneroo; On-site; AUD 54,000 - 73,000; Full time

Benefits offered by this job

Market competitive terms

Branch incentive program

Training and development

Employee benefits across the Bapcor/G

Job summary

Truckline, part of the CVG, is seeking an Assistant Store Manager at the Wangara Branch to lead a team and drive sales performance. You will support the Store Manager in coaching staff, achieving KPIs, and upholding safety and policy standards in a busy retail environment.

This role offers opportunities for progression within the organisation, a strong incentive program, and development support. You will contribute to a high standard of customer service while managing store operations and staff

Qualifications

• Progressing towards a Diploma or Degree in Business or related field is preferred.
• Proficiency in managing time effectively and communicating clearly.
• Intermediate skills in leadership and managing people.
• Intermediate competence in customer service, negotiation, and conflict resolution skills.
• Intermediate skills in business financial management, including understanding Profit & Loss (P&L), margins, and account management.
• Intermediate proficiency in Microsoft Office applications.
• Intermediate knowledge of Work Health & Safety requirements, including incident response

Responsibilities

• Assist in monitoring and enforcing store compliance to all safety protocols, regulations, and company policies.
• Liaise with the Store Manager to achieve plans and actions for sales and KPIs.
• Foster leadership development within the team and continuous improvement.
• Engage with customers and staff to ensure service standards align with expectations.
• Lead by example in customer service excellence in all interactions.
• Handle assigned financial and administrative tasks per Store Manager guidance.
• Maintain a clean and organized store environment.

Skills

Leadership

Time management

People management

Customer service

Negotiation

Conflict resolution

P&L understanding

MS Office

Work Health & Safety

Education

Diploma or Degree in Business or related field

Tools

Microsoft Office

Job description

Truckline is committed to supplying the Australian market with top quality aftermarket and OE parts and accessories for heavy duty vehicles.

Take the next step in your career with this fantastic leadership opportunity. Bring your passion to grow and develop a team of truck and trailer spare part sales professionals!

Truckline is currently looking for a full-time permanent Assistant Store Manager at our Wangara Branch.

Job Description

The role of Assistant Manager is an important leadership position within the CVG store network, serving as crucial support for Store Managers and playing a key role in employee development.

The Assistant Manager actively contributes to the store's business plan. Working under the guidance of the Store Manager, this role involves coaching employees, overseeing projects aimed at achieving sales and Key Performance Indicators (KPIs), providing constructive feedback and counselling to employees when necessary and aligning with Bapcor's values and expectations.

In periods of the Store Manager's absence, the Assistant Manager will step into the leadership role, taking responsibility for guiding the store to meet the required KPIs. This position is integral to the overall success and growth of the store and serves as a pathway for ambitious individuals aiming for future leadership roles within the organisation.

Key Responsibilities include:

• Assist in monitoring and enforcing store compliance to all Bapcor safety protocols, regulations, and company policies.
• Liaise with the Store Manager to achieve plans and actions aimed at achieving sales and financial Key Performance Indicators (KPIs) for the store.
• Proactively seek opportunities to enhance management and leadership capabilities within the team, fostering a culture of continuous improvement.
• Demonstrate a keen understanding of customers and actively engage with store employees to ensure alignment with customer service standards and Bapcor's expectations.
• Lead by example in demonstrating a solid commitment to Bapcor's customer service excellence in all interactions with customers, both internally and externally.
• Execute assigned financial and administrative responsibilities asinstructed by the Store Manager, aligning tasks with individual experience and developmental goals.
• Perform general cleaning and housekeeping duties to maintain a tidy and organized store environment.

Qualifications

About you:

• Progressing towards a Diploma or Degree in Business or related field is preferred.
• Proficiency in managing time effectively and communicating clearly.
• Intermediate skills in leadership and managing people.
• Intermediate competence in customer service, negotiation, and conflict resolution skills.
• Intermediate skills in business financial management, including understanding Profit & Loss (P&L), margins, and account management.
• Intermediate proficiency in Microsoft Office applications.
• Intermediate knowledge of Work Health & Safety requirements, including incident response

Additional Information

What we can offer you:

• A great place to work!
• Market competitive terms and conditions and a generous branch incentive program.
• Training and development opportunities.
• The opportunity to be part of a growing and successful business.
• An Employee Benefits program that offers discounts across the Bapcor Group.

Why work with us?

Truckline is part of the Bapcor Commercial Vehicle Group (CVG) and is one of the newest members of the Bapcor stable. Truckline is Australia’s largest retailer and distributor of aftermarket and OE truck and trailer parts and accessories, supporting all makes and models of the North American, European and Japanese Trucks.

Bapcor is Asia Pacific's Leading Provider of Vehicle Parts, Accessories, Equipment, Service and Solutions with core business segments covering Trade, Retail & Service, and Specialist Wholesale businesses. Some of our businesses are Burson, Autobarn, Midas, Baxters, JAS, AAD and Truckline, to name just a few.

At Bapcor, we live by Our Values of:

We give a damn…

We are in it together…

We do the right thing.

We take pride in keeping each other safe and well and in developing our specialist and knowledgeable team - it is our focus on people and excellence in customer service that sets us apart from our competitors. Almost 5,000 team members are already part of the Bapcor family in more than 1,000 locations across Australia, New Zealand and Thailand and our business continues to grow.

Only those applicants who are selected to proceed to the next stage of the recruitment process will be contacted.

Only Applicants with the right to work in Australia will be considered for this

The Body Shop Australia is currently recruiting for a Assistant Manager. You’ll be an inspirational leader with enthusiasm for our brand and believe in the way we do business. With beauty retail expertise that is second to none, you will drive the store, and the team deliver retail excellence, strong sales results, and engaging customer experience.

Current Salary Based on Store Grading:

• Assistant Manager EDIT STORE NAME: EDIT FULL TIME EQUIVALENT SALARY DEPENDING ON BANDING $63,898

Hours/Days Per week:

• 38 hours per week
• MON 8.45am-5.45pm
• TUES 8.00am-5.45pm
• WED 8.45am-5.45pm
• THURS 8.45am-5.00pm/10.45am-7pm
• SUN 10.45am-5.15pm

Your role in a nutshell:

Assistant Manager: With your high levels of enthusiasm for our brand and belief in the way we do business you will share responsibility with the Store Manager to drive the store and team to deliver retail excellence and strong sales results

Key duties of an Assistant Manager:

• Customer Experience – As an Assistant Store Manager, you will coach the team to achieve exceptional customer service standards in partnership with the store