Retail Assistant Manager

Kookaï; Camden Council; On-site; AUD 50,000 - 70,000; Full time

Job summary

An established industry player is seeking a dynamic Assistant Manager to lead a passionate team in delivering exceptional customer service. This full-time role offers a unique opportunity to develop leadership skills and drive store performance in a collaborative environment. You will play a pivotal role in coaching and training staff while managing store operations. With a focus on personal growth and succession planning, this position is perfect for those who are enthusiastic about fashion and eager to progress within the company. Enjoy generous perks like clothing vouchers and personalized training as you help others reach their full potential.

Benefits

Generous quarterly clothing vouchers

Personalised training

Incentives

Style nights

Qualifications

• Passion for customer service and fashion with strong communication skills.
• Ability to train and motivate a team while managing store operations.

Responsibilities

• Co-lead a team to provide exceptional customer experiences.
• Drive KPIs and manage store administration and operations.

Skills

Customer Service Excellence

Fashion and Styling

Training Abilities

Communication Skills

Motivational Skills

Organisational Skills

Initiative

Adaptability

Job description

The Kookai Narellan store is a family-owned business and an affiliate partner of Kookai. We are currently looking for a leader that excels at customer service, leads by example, and is a team player.

Alongside the Store Manager, you will play a key role in driving high standards within your store, in conjunction with a collaborative and friendly team. We want a leader who is passionate about succession planning and who thrives seeing others grow to reach their full potential. This great career opportunity is a full-time position working 38 hours per week.

The position of Assistant Manager is key in order to upskill and succession plan into a Store Management position.

What you’ll be doing:

• Co-leading a team to deliver an exceptional customer experience
• Styling customers
• Driving KPI’s
• Coaching and training
• Managing store administration and operations

What we’d love from you:

• A passion for providing an exceptional customer service
• A love for fashion and styling
• Training abilities
• An empathetic and clear communicator
• High enthusiasm to learn and succeed
• Initiative and adaptability
• Motivational and organisational skills
• A desire to progress within the company

What you’ll love from us:

• Generous quarterly clothing vouchers
• Personalised training, including leadership modules
• Incentives
• Style nights

We look forward to receiving your application.

Note: only those candidates selected for an interview will be contacted.