Retail Assistant – Customer Focus, Growth & Discounts

Hancock Agriculture; Ballarat; On-site; AUD 30,000 - 39,000; Part time

Benefits offered by this job

Training provided

Staff discount

Career growth

Job summary

Hancock Agriculture is seeking a friendly Retail Assistant for our Ballarat Myer concession store to create a welcoming shopping experience. You will assist with sales, customer service, and store operations while representing the brand’s country lifestyle.

You’ll learn product knowledge across fashion, footwear, and accessories, deliver excellent service, and contribute to team targets. Training is provided, with generous staff discounts and a supportive, growth‑oriented workplace.

Qualifications

• Ability to quickly learn and develop exceptional product knowledge across our range of fashion, footwear, and accessories.
• Excellent communication skills for interacting with customers, managers, and coworkers.

Responsibilities

• Deliver exceptional customer service, assisting customers in finding the right products.
• Assist with merchandising and maintaining an attractive store layout.
• Support the team in achieving sales targets and operational goals.
• Ensure the store is clean, organised, and well-stocked.
• Provide product knowledge and advice to customers.
• Participate in team meetings and training sessions.

Skills

Product knowledge

Communication skills

Job description

Hancock Agriculture is seeking a friendly Retail Assistant for our Ballarat Myer concession store to create a welcoming shopping experience. You will assist with sales, customer service, and store operations while representing the brand’s country lifestyle.

You’ll learn product knowledge across fashion, footwear, and accessories, deliver excellent service, and contribute to team targets. Training is provided, with generous staff discounts and a supportive, growth‑oriented workplace.