Retail Assistant (Casual) - Elka Collective Fortitude Valley

Brand Collective Pty Ltd

Queensland

On-site

AUD 34,440 - 41,328

Part time

14 days+

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Benefits offered by this job

Epic discounts – Up to 50% off brands

Generous quarterly wardrobe allowance

Training and development opportunities

In-store incentives

Free access to Mental Health Professionals

Job summary

A leading retail company in Australia is seeking enthusiastic Retail Assistants (Casual) for their Fortitude Valley boutique. In this role, you'll ensure an exceptional shopping experience by assisting customers and maintaining the store's appearance. Ideal candidates will have a passion for fashion and customer service, possess strong interpersonal skills, and be flexible in their availability. This position offers great employee perks including discounts and a wardrobe allowance.

Qualifications

Passion for providing style advice to enhance customer experience.
Experience in a customer-facing sales/retail role.
Ability to adapt selling style to customer needs.

Responsibilities

Provide outstanding customer service and ensure a positive shopping experience.
Assist customers with product selections and styling advice.
Maintain store appearance and keep it organized.

Skills

Customer service

Sales experience

Interpersonal skills

Flexibility

Job description

Retail Assistant (Casual) – Elka Collective Fortitude Valley

Join to apply for the Retail Assistant (Casual) – Elka Collective Fortitude Valley role at Brand Collective

Established in Melbourne in 2014, Elka Collective blends timeless sophistication with a relaxed approach to luxury, through collections crafted to evoke confidence and a sense of effortless contemporary appeal. Our purpose is to redefine modern sophistication by creating enduring pieces that inspire confidence and elegance in all facets of the Elka Collective woman’s life.

Role in a Nutshell

We’re looking for enthusiastic and customer-focused Casual Retail Assistants to join the team in our Elka Collective Fortitude Valley boutique. As the face of our store, you’ll play a key role in delivering an exceptional shopping experience, helping customers feel welcomed, inspired, and confident in their purchases.

This role is perfect for someone who loves fashion, thrives in a fast-paced retail environment, and enjoys working as part of a supportive team. Whether you're assisting with styling, maintaining visual merchandising standards, or keeping the floor running smoothly, your positive attitude and attention to detail will make every customer interaction count.

What You’ll Be Doing

Provide outstanding customer service, ensuring a positive shopping experience
Assist customers with product selections and offer styling advice
Maintain store appearance, ensuring it’s clean, organised, and visually appealing
Handle transactions efficiently and accurately at the register
Stock and replenish merchandise, ensuring product availability
Support store operations, including inventory management and visual merchandising

About You

Passion for providing style advice to make a difference in our customers lives and make their day!
Experience in a customer facing sales/retail role in a team environment
Able to commit to a shift pattern & some flexibility to assist in peak trade periods
You can adapt your selling style to meet the needs of the customer in front of you
Excellent communication and interpersonal skills

Just Some Perks We Offer

Epic discounts – Up to 50% off top brands like Elka Collective, Superdry, Champion, Hush Puppies and more!
Wardrobe Allowance – Generous quarterly wardrobe allowance and new starter wardrobe to encourage you to wear our brand to work
Training and development – We want you to grow and get the most out of your role
In-store incentives
Well-being matters – Free access to Mental Health Professionals through our Employee Assistance Program.
And more…Because work should come with awesome perks!

Ready to Make an Impact?

Ready to join a supportive team and make a difference in every customer’s shopping experience? If you’re passionate about fashion, love helping others, and want to be part of a vibrant, growing brand, we want to hear from you!

About Brand Collective

Brand Collective is one of Australia's most prominent apparel, footwear & sport groups, operating our omnichannel offer across 300+ stores with over 3,000 team members, a comprehensive online business and an extensive wholesale network. Our portfolio ranges from iconic heritage to timeless contemporary, from street culture to considered craftsmanship, and from private label to international luxury fashion brands. We bring brands to life!

At Brand Collective our customers come from all walks of life, and so do we! We value diversity and inclusion in all forms, thus hire based on capability and performance. If you feel like your skills align with the role and company culture, apply today to bring brands to life!

Seniority Level