Retail Assistant

Voyages Indigenous Tourism Australia; Douglas Shire; On-site; AUD 48,000 - 56,000; Full time

Benefits offered by this job

Competitive pay and benefits

Resort Discounts at Accor Hotels & Ayค

Job summary

Voyages Indigenous Tourism Australia is seeking a customer-focused Retail Assistant to work in the Gift Shop and Indigenous Art Gallery at Mossman Gorge Cultural Centre. You will handle all retail duties with friendly service to visitors.

Key duties include maintaining product knowledge, fast, knowledgeable service, POS operations with cash handling, stock replenishment, and keeping the store clean. The role emphasizes customer satisfaction and authentic engagement with Indigenous art and goods.

Qualifications

• Customer-focused retail experience is preferred.
• Familiarity with product range in a gift shop setting.
• Experience with Point of Sale and cash handling.

Responsibilities

• Deliver excellent sales and customer service to visitors.
• Know product details and provide fast, knowledgeable service.
• Operate Point of Sale and handle cash transactions.
• Replenish stock and maintain store cleanliness.

Skills

Customer service

POS cash handling

Job description

Embraced by one of the world's most beautiful locations, the Mossman Gorge Cultural Centre is an enticing destination to introduce visitors to both the stunning natural beauty of the Daintree and the rich culture of the Kuku Yalanji people. We are seeking a customer-focused Retail Assistant to work within our Gift Shop and Indigenous Art Gallery. This role will see you undertake all Retail Assistant duties in an efficient and friendly manner to all visitors at the centre.

Key Duties

• Ensure high levels of customer satisfaction through excellent sales and customer service.
• Know the product range in detail and deliver fast knowledgeable service.
• Point of Sale operation including cash handling.
• Replenishment of stock and maintain cleanliness of your store.

What's in it for you?

In addition to exposure to one of the greatest natural wonders of the world, you will receive

• Competitive pay and benefits
• Resort Discounts at Accor Hotels & Ayers Rock Resort
• Internal Growth and movement within the resort and our company!

You will have:

• Your own transport to and from the centre
• An interest in Indigenous Art and goods
• A Bright positive attitude

• A National Criminal History Check is a mandatory step in the recruitment process.
• Please be aware that we do not provide accommodation.