Resource Support

Qantas; Brisbane; On-site; AUD 52,000 - 76,000; Full time

Job summary

Qantas is seeking a Resource Support to coordinate non-maintenance activities and manage resources at Brisbane Base Maintenance, Hangar 3. This desk-based, daywork role runs Monday–Friday with flexible hours between 07:00 and 18:00, and requires strong admin skills and MS Office proficiency.

You will work with internal and external stakeholders to ensure efficient operations, supported by experience with Qantas in-house systems. Applications close soon.

Qualifications

• 6+ months experience in a central administrative role.
• Advanced Excel and MS Office proficiency required.
• Strong written and verbal communication across levels.
• Desk-based role with proactive, positive approach to admin work.
• Excellent time management and ability to meet deadlines.
• Self-motivated and able to work independently with minimal supervision.
• Commitment to high-quality internal and external customer service.
• Attention to detail and accuracy in all tasks.

Responsibilities

• Coordinate and manage non-maintenance activities for Production and Support staff.
• Maintain resource integrity across Brisbane Base Maintenance facility.
• Provide high-level administrative support and forward planning.
• Collaborate with internal and external stakeholders to ensure smooth day-to-day operations.
• Utilise Qantas in-house systems to support business needs.

Skills

Advanced Excel

Microsoft Office Suite

Strong communication

Time management

Self-motivated

Tools

Qantas in-house systems

Job description

• Parent Business Function: Corporate & Support Functions
• Time Type: Full time
• Worker Sub-Type: Permanent

Company Description

Founded in the Queensland outback in 1920, Qantas has grown to be Australia’s largest regional, domestic, and international airline. Qantas has a range of subsidiary businesses that support the overall operations of the Group. The Qantas Group’s main business is the transportation of customers and freight using two complementary airline brands — Qantas and Jetstar — operating regional, domestic, and international services.

Job Description

• Together we’ll achieve business goals through the effective utilisation of resources
• Permanent full-time opportunity based at Brisbane Base Maintenance, Hangar 3
• Daywork position, Monday to Friday, with flexible working hours between 0700 and 1800
• Covered under the Australian Services Union (Qantas Airways Limited) Agreement 13- Level 5

Today, we’re busy planning for tomorrow. We look to the future to guide the way we innovate, helping us stay relevant and responsive in an unpredictable industry.

At Qantas, we represent Australia to the world. We’re known for our spirit, mateship and a can-do attitude.Our experience sets us apart. Our team is made up of people who understand our business inside and out, fresh faces with brand new perspectives, and experts from different fields who challenge us to do things differently.

AsResource Support, you will play a key role in coordinating and managing non-maintenance activities for Production and Support staff, helping to maintain resource integrity across the Brisbane Base Maintenance facility.

This is a desk-based daywork position, working Monday to Friday with flexible hours between 0700 and 1800, providing greater flexibility around your working day. You’ll work closely with a range of internal and external stakeholders, providing high-level administrative support and forward planning to help ensure efficient day-to-day operations.

You’ll have –

• Minimum 6 months experience in a central administrative position
• Advanced proficiency in Microsoft Office Suite, with a strong focus on Excel for spreadsheeting, and confidence using company-approved systems including the intranet
• Strong written and verbal communication skills, with the ability to engage effectively across all levels of the organisation and with external stakeholders
• A genuine eagerness to contribute in a desk-based role, with a proactive and positive approach to administrative work
• Excellent time management and organisational skills, with the ability to prioritise tasks and meet tight deadlines
• Self-motivated and capable of working independently with minimal supervision
• A commitment to delivering high-quality customer service, both internally and externally
• Exceptional attention to detail and accuracy in all work
• Ability to perform under pressure and meet strict time constraints
• Experience with Qantas in-house systems
• Familiarity with Brisbane Base Maintenance operations (highly regarded)

The Qantas Group is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. By coming to work for us, you’ll be part of an organisation that encourages diversity, supports charities and environmental initiatives. We encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply. If you have any support or access requirements, we encourage you to advise us at time of application. Your personal information will be kept confidential in compliance with relevant privacy legislation.

Applications will only be considered for candidates who have the right to work in Australia / New Zealand without restrictions or sponsorship.

Applications Close: Thursday 12th November 2026