Resource & Security Officer

Singtel Group; Sydney; Hybrid; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Flexible work options

Employee discounts

On-site campus facilities

Connected days

Parental leave 16 weeks

Counselling services 24/7

Transport benefits – free bus

Job summary

Optus is seeking a Resource and Security Officer to support the Services Australia account, ensuring security, regulatory, and client requirements are met. You will manage clearances, training compliance, and facility access, delivering regular reports and mitigating risks.

Join a collaborative team with strong emphasis on governance, documentation, and stakeholder coordination within a dynamic enterprise environment. Flexible hybrid working and professional development opportunities are offered.

Qualifications

• Knowledge of security frameworks (PSPF, ISM, APRA).
• Experience in enterprise computing or service delivery environments.
• Strong technical and report writing skills; ability to produce clear documentation.
• Excellent communication and stakeholder management with a proactive approach.

Responsibilities

• Manage personnel security clearances for staff and contractors (onboarding, renewals, cessations).
• Monitor and enforce client-mmandated training compliance across the account.
• Control and approve access to client facilities and data centre access.
• Prepare and deliver regular reports on security clearances, training status and compliance.

Skills

Security frameworks knowledge

Report writing

Stakeholder management

Enterprise computing experience

Analytical skills

Education

Certificate IV in Government Security (Personnel Vetting)

Tools

Microsoft Office

SharePoint

Job description

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Optus is an Australian telecommunications company, delivering more than 11 million services to our customers every day across mobile, broadband and digital solutions.

The Resource and Security Officer supports the Services Australia account by ensuring compliance with security, regulatory, and client requirements. The role manages personnel security clearances, monitors mandatory training compliance, and controls access to client facilities. It also oversees risk and compliance activities, providing regular reporting, escalation, and stakeholder support to maintain operational security and protect sensitive information.

What You’ll Do

• Manage personnel security clearances, including onboarding, renewals, and cessations for staff and contractors
• Monitor and enforce client-mandated training compliance, ensuring timely completion across the account
• Control and approve access to client-managed facilities, including building passes and data centre access
• Prepare and deliver regular reports on security clearances, training status, and compliance activities
• Ensure adherence to federal regulations and internal policies, identifying and mitigating security risks
• Act as a key point of contact, providing guidance, support, and coordination across stakeholders and teams

What You Bring

• Knowledge of security frameworks, including the Protective Security Policy Framework and federal regulatory standards (e.g., ISM, APRA)
• Preferable Certificate IV in Government Security (Personnel Vetting), or equivalent capability
• Experience working within enterprise computing or service delivery environments
• Strong technical and report writing skills, with the ability to produce clear, accurate documentation
• Proficiency in Microsoft Office and SharePoint, with experience managing documentation systems
• Excellent communication, stakeholder management, and analytical skills, with a proactive and detail-oriented approach

The good stuff….

• Competitive remuneration and employee discounts. Make life easier (and more affordable) with $80 monthly credit and 25% off Optus products and unique shopping discounts with our retail partners.
• Flexible working arrangements with opportunities to work three days in the office, two days remote or home.
• Vibrant and collaborative office campus that includes cafes, convenience store, chill out zones, GP, post office, gym and on-site childcare centre.
• Competitive leave policies, including additional ‘Connected’ days to focus on culture, family, health, community, or whatever’s important to you.
• We support growing families with inclusive, carer-neutral paid Parental Leave of up to 16 weeks.
• Direct your own development and build future-ready skills with Optus U’s industry-focused micro-credentials, developed with La Trobe and Macquarie Universities.
• Build meaningful connections through employee-led networks and diversity initiatives including Culture Connect, Elevate Women, Disability Network and Express Yourself (LGBTQIA+).
• Put your wellbeing first with free access to counselling and support services, 24/7 — in-person, by phone, SMS, or video.
• Free Optus bus from Macquarie University Metro Station (every 6-8 minutes); morning and afternoon.

At Optus, we are strengthened by others and that means valuing diversity and saying ‘yes’ to embracing individual differences. We are committed to ensuring that our application process provides an equal employment opportunity to all job seekers, including individuals from diverse gender, cultural and linguistic backgrounds, individuals with a disability, individuals identifying as being part of the LGBTQIA+ community, individuals who may have served in the armed forces or who identify as Aboriginal and/or Torres Strait Islander. We also want to do our best to make our recruitment process inclusive. If you require any adjustments or accessibility support to participate fairly and equitably in the recruitment process, please email [e-mail] or call 1800 309 170.