Reservations & Guest Flow Specialist – SevenRooms

RGIT Australia; Sydney; On-site; AUD 52,000 - 64,000; Full time

Job summary

Cafe Sydney is seeking a full-time Food & Beverage Attendant to join our front-of-house Reservations Team. This is a full-time position paid hourly under our Enterprise Agreement, five days per week on a rotating roster, including weekends, integrating into guest experience from reservation through to dining.

As a hospitality reservationist you will manage bookings, coordinate seating with management, support cloakroom and service transitions, and maintain clear communication with guests and

Qualifications

• Must hold a current RSA and Food Safety Certificate (or be willing to obtain prior to commencement).
• Full availability across five shifts per week, including weekends.
• Experience with reservation systems (SevenRooms highly regarded).
• Clear, confident communicator with exceptional attention to detail and professionalism.

Responsibilities

• Managing reservations across phone, email and SevenRooms software.
• Providing a warm and professional point of contact for guests.
• Coordinating seating arrangements and guest flow with restaurant management.
• Assisting with cloakroom, table settings and transitions throughout service.
• Communicating accurately and professionally between guests and service staff.
• Supporting the front‑of‑house team to deliver a smooth, elevated dining experience.
• Cashiering and payment‑taking support.

Tools

SevenRooms reservations software

Job description

Cafe Sydney is seeking a full-time Food & Beverage Attendant to join our front-of-house Reservations Team. This is a full-time position paid hourly under our Enterprise Agreement, five days per week on a rotating roster, including weekends, integrating into guest experience from reservation through to dining.

As a hospitality reservationist you will manage bookings, coordinate seating with management, support cloakroom and service transitions, and maintain clear communication with guests and