REQ-5490 Associate Account Director

Half the Sky; Sydney; On-site; AUD 90,000 - 130,000; Full time

Job summary

The Trade Desk in Sydney is seeking a client services expert to manage and grow Tier 1 accounts, and to accelerate the delivery of client objectives. You will learn the platform, train clients, and collaborate with trading, sales, and product teams to drive campaigns forward.

You love working with RTB/DSPs, ad exchanges, and optimization platforms, and you will translate data into actionable insights while managing multiple stakeholders in a fast-paced environment.

Qualifications

• Extensive advertising experience and client facing experience required.
• Proven track record of growing accounts by forging strong client relationships and advising on strategies.
• Strong time management and ability to meet deadlines across multiple work streams.
• Experience leading complex projects with diverse stakeholders to drive output.
• Experience with RTB, DSPs, ad exchanges and optimization platforms is a plus.
• Experience managing CPA, CPC and CPM campaigns.
• Solid experience in Excel and MS Office, including pivot tables and large data sets.
• Analytical, troubleshooting and collaborative in a fast-paced startup environment.

Responsibilities

• Focusing on driving growth across Tier 1 Accounts.
• Act as trusted consultant to clients across teams to accelerate objective delivery.
• Collaborate with Trading to rapidly onboard new customers.
• Work with Sales to identify ways to grow current accounts.
• Become an expert on The Trade Desk platform and share insights to optimize campaigns.
• Provide continual training to clients as new features are added.
• Assist Product Management to define features and drive enhancements.
• Help build Client Services with training materials and customer-facing guides.

Skills

Client facing

Account growth

Time management

Cross-functional projects

RTB / DSPs / Ad tech

CPA / CPC / CPM campaigns

Excel / MS Office

Analytical problem-solving

Education

Bachelor's Degree

Tools

Excel

MS Office

Job description

The Trade Desk is changing the way global brands and their agencies advertise to audiences around the world. How? With a media buying platform that helps brands deliver a more insightful and relevant ad experience for consumers and sets a new standard for global reach, accuracy, and transparency. We are proud of the culture we have built. We value the unique experiences and perspectives that each person brings to The Trade Desk, and we are committed to fostering inclusive spaces where everyone can bring their authentic selves to work every day.

So, if you are talented, driven, creative, and eager to join a dynamic, globally-connected team, then we want to talk!

Who you are:

A client services expert, youre comfortable managing and growing key accounts, and able to prioritise between many different work streams. You love learning new technology and teaching it to others. Youre as comfortable driving multi-facetted projects forward as you are taking an agency out for dinner. Youre a self-starter and can set your own priorities. You understand how to create and maintain momentum and accountability across multiple stakeholders.

What youll do:

• Focusing on driving growth across Tier 1 Accounts
• Being a trusted consultant to your clients across all the teams that touch those brands with the aim to accelerate the delivery of their objectives
• Work closely with the Trading team to rapidly on board new customers
• Work closely with Sales to identify ways to grow current accounts
• Become an expert on the use and best practices on The Trade Desk platform and offer insights to clients on how to improve campaigns
• Provide continual training to clients as new features are added to The Trade Desk
• Work with Product Management to help define features and drive enhancements to The Trade Desk platform and any other auxiliary element where synergies can be created (insights, measurement, billing, marketing, innovation)
• Help build the Client Services practice, by creating training materials, best practices, sales materials and customer facing guides

What you bring to the table:

• Bachelor's Degree
• Extensive advertising experience and client facing experience required
• Proven track record of growing accounts by forging a strong relationship with clients, understanding their objectives and recommending best strategies
• Effective time management skills ability to prioritise and meet deadlines
• Experience with driving complex projects requiring stakeholders from different disciplines to drive output at pace
• Expertise in working with RTB, DSPs, ad exchanges, aggregators, ad servers, and other optimisation platforms is a plus
• Experience managing CPA, CPC, and CPM marketing campaigns
• Solid experience in Excel and MS Office, including pivot tables, chart-making, and manipulation of large data sets
• Outstanding troubleshooting, analytical, and problem-solving abilities, along with an ability to collaborate cross-functionally in a fast-paced start-up environment

#LI-DZ1

The Trade Desk does not accept unsolicited resumes from search firm recruiters. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of The Trade Desk. The Trade Desk is an equal opportunity employer. All aspects of employment will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.