Rental Sales Agent

Nrma; Ballina Shire; On-site; AUD 35,000 - 50,000; Full time

Benefits offered by this job

Hourly base rate from 31.11 AUD per hr

Uncapped bonuses

Staff parking

Discounts on car rental

NRMA Rewards membership

Job summary

SIXT Australia is hiring a Full Time Rental Sales Agent in Ballina. You will be the first contact for customers, handle rentals, and tailor offers from our fleet to maximise sales while delivering premium service.

You will manage bookings and data with care, work a rotating roster 6am–midnight, and uphold national compliance and safety standards. National criminal check and driver’s license required.

Qualifications

• Experience in customer service or sales preferred.
• National Criminal History Check required.
• Driver's license & working rights in Australia required.

Responsibilities

• Be the first point of contact for customers with a friendly, professional approach.
• Process rental agreements and inquiries with accuracy and care.
• Tailor offers based on available products and fleet.
• Manage bookings and customer data using our systems.
• Uphold SIXT Australia’s premium service standards and policies.

Skills

Sales

Customer service

Communication

Time management

Tech literacy

Flexibility

Tools

CRM software

Job description

At SIXT Australia, we're revolutionizing car rental. We believe it should be as exciting as a road trip – something to look forward to! We transform everyday mobility into memorable experiences with premium vehicles and service. It's in our DNA, blending Aussie spirit with German heritage – Das Ist Good.As part of the NRMA family, a trusted member‑owned brand, we provide SIXT Star Service, ensuring every move is a memorable experience.

Job Description

SIXT Australia is on the lookout for SIXT Sales Superstars!

Are you talented in customer service and sales? At SIXT, you can showcase your strengths. You'll ensure customer satisfaction, manage our fleet of vehicles, and take on various tasks at the branch. Enjoy our expansive range of employee benefits and maximise your earning potential with our generous incentive program. Everything you need to know about our vehicles, you'll learn with us!

Join our dynamic team as aFull Time Rental Sales Agent (38 hours per week) inBallina.

YOUR ROLE

• You are the first point of contact for our customers, friendly, professional and passionate about sales and service.
• You handle rental agreements and customer inquiries with an organised and service‑oriented approach and always with a smile
• Make every customer count, every time, by tailoring offers based on our wide variety of available products and fleet
• Efficiently manage bookings and customer data via our tech platforms with accuracy and care for detail and security
• Champion SIXT Australia’s values and approach to our premium service standards, compliance and operating protocols

Double your base pay and more with uncapped sales bonuses!

YOUR SKILLS

• Sales Expertise:You love sales and are passionate about providing premium standard of service.
• Communication & Teamwork:You lead every interaction with your team and customers with excellence, energy and engagement in mind. You proactively seek new opportunities to elevate you and your team’s performance.
• Time management & Adaptability:You are adaptable and resilient in a dynamic, fast‑paced environment.
• Systems Proficiency & Attention to detail:You have strong computer literacy skills with a strong focus on detail, data and integrity.
• Flexibility: You are willing to work a rotating roster from 6am to midnight,Monday to Sunday, including school holidays, weekends, and public holidays.

Experience in sales in retail, dealership, technology, insurance or real estate is preferable, however not essential.

As part of our recruitment process, successful applicants will be required to complete a National Criminal History Check. Please note that all candidates will need a provisional or full driver’s licence and working rights in Australia.

WHAT WE OFFER

At SIXT we aren’t just about discounts (although you do get these too). We offer benefits to help make work and life just right for you!

• Hourly base rate from $31.11 per hour, plus penalty shift loadings.
• Access to uncapped bonuses for top‑tier sales and service performance.
• Staff parking and uniforms provided.
• Travel discounts on SIXT car rental, cruises, and accommodation at our award‑winning NRMA Holiday Parks and Resorts.
• Complimentary myNRMA Rewards membership including free Roadside Assistance & discounts on fuel,groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more.
• Discounts on a range of NRMA personal insurance products including car, home & travel.
• Grow, progress or relocate your career and move around the NRMA Group or different locations with us.

Please be advised the role will be referred to internally as Customer Experience Agent.

We’re for inclusion, diversity and representing the members, guests, customers and communities we serve. That’s why we welcome applications from First Nations, people with disability, those from diverse cultural backgrounds, people of all genders, members of the LGBTQI+ community, and anyone else who wants to be a part of our team.