Remote Senior QA Rater — AI & Search Quality

TELUS Digital AI Data Solutions; Sunshine Coast Regional; Remote; AUD 45,000 - 59,000; Full time

Job summary

TELUS Digital AI Data Solutions is seeking Senior Raters for a remote, flexible role in Australia. You will assess search results and AI responses, provide ratings, and help improve AI models and search quality.

Responsibilities include researching to support decisions, identifying guideline gaps, and delivering timely feedback. The position emphasizes independent work and adherence to guidelines with ongoing calibration sessions.

Qualifications

• Excellent communication skills in English for freelancing work.
• Strong analytical thinking and research capabilities.
• Ability to follow guidelines and work independently.

Responsibilities

• Evaluate search results and AI content for quality, relevance, and accuracy.
• Conduct online research to verify information supporting decisions.
• Apply rating guidelines consistently to maintain quality standards.
• Document edge cases, gaps in guidelines, and task issues.
• Provide clear written feedback and ratings rationale when required.
• Participate in training and calibration sessions to improve processes.
• Meet productivity targets while delivering high-quality work.

Skills

Attention to detail

Research ability

English fluency

Job description

TELUS Digital AI Data Solutions is seeking Senior Raters for a remote, flexible role in Australia. You will assess search results and AI responses, provide ratings, and help improve AI models and search quality.

Responsibilities include researching to support decisions, identifying guideline gaps, and delivering timely feedback. The position emphasizes independent work and adherence to guidelines with ongoing calibration sessions.