Remote Research Panelist & Data Entry - Flexible Hours

Shield Group Limited; Melbourne; A distancia; AUD 63.000 - 78.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Flexible participation options

Work from home

No minimum hours required

Complimentary samples from sponsors

Descripción de la vacante

Shield Group Limited is seeking a Remote Work From Home Online - Paid Research Panelist and Part-Time Data Entry Clerk. The role offers flexible participation options, with no minimum hours and the ability to join discussions either remotely or in person.

Ideal candidates have a high school certificate, reliable internet, and the ability to follow written and verbal instructions. No prior data entry experience is required, making this suitable for job seekers seeking flexible, remote work from

Formación

• Smartphone with camera or webcam required.
• High-speed internet connection required.
• Must understand and follow oral and written instructions.
• Open to people with Full Australian Working Rights.

Responsabilidades

• Interact with customers by answering phone calls promptly, responding to emails within 24 hours and meeting with customers in person as needed.
• Resolve complaints and customer problems in a friendly and efficient manner to retain business.
• Perform basic billing duties, including processing transactions, issuing refunds, and researching past billing discrepancies.
• Provide customers with shipment status updates and assist with packaging and shipping as needed.
• Update customer databases with contact details, past complaints and resolutions, and enrolment information.
• Meet weekly, monthly and annual goals for call volume, customer satisfaction, and rapid response times.
• Assist management in setting performance goals and planning attractive incentives.
• Participate in weekly interdepartmental meetings and report on customer issues.

Conocimientos

Smartphone with camera

High-speed internet

Follow oral and written instructions

Australian working rights

Educación

High school certificate

Descripción del empleo

Shield Group Limited is seeking a Remote Work From Home Online - Paid Research Panelist and Part-Time Data Entry Clerk. The role offers flexible participation options, with no minimum hours and the ability to join discussions either remotely or in person.

Ideal candidates have a high school certificate, reliable internet, and the ability to follow written and verbal instructions. No prior data entry experience is required, making this suitable for job seekers seeking flexible, remote work from