Remote QA Rater - English (Australia)

TELUS Digital AI Community; Mackay Regional; Remote; AUD 39,000 - 55,000; Full time

Job summary

TELUS Digital AI Community is seeking aSenior Rater to join our global QA team remotely from Australia. You will assess search results and AI-generated content, applying guidelines and providing clear feedback to improve AI models and search quality.

This freelance role requires strong research skills, English fluency, and the ability to work independently with strict adherence to guidelines. Training and calibration sessions are offered to maintain high-quality performance.

Qualifications

• Freelancer with excellent English communication.
• Resident in Australia for the last 5 consecutive years.
• Familiarity with current and historical business, media, sports, news, social media, and cultural affairs.
• Strong analytical thinking, attention to detail, and research skills.
• Experience using web browsers, search engines, and online research tools.
• Daily access to a reliable broadband internet connection, smartphone, and personal computer.
• Demonstrated research capability through professional background OR strong track record of self-directed research and information verification
• Ability to work independently and follow detailed guidelines consistently.
• High level of creativity and logical skills with the ability to achieve consistent targets

Responsibilities

• Evaluate search results and AI-generated content for quality, relevance, accuracy, and usefulness.
• Conduct online research to verify information and support rating decisions.
• Apply rating guidelines consistently while maintaining quality standards.
• Document edge cases, guideline gaps, and task-related issues.
• Provide clear written feedback and rationale for ratings when required.
• Participate in training, calibration sessions, and ongoing quality reviews.
• Meet productivity expectations while maintaining high-quality work.

Skills

Analytical thinking

Attention to detail

Research skills

English communication

Job description

TELUS Digital AI Community is seeking aSenior Rater to join our global QA team remotely from Australia. You will assess search results and AI-generated content, applying guidelines and providing clear feedback to improve AI models and search quality.

This freelance role requires strong research skills, English fluency, and the ability to work independently with strict adherence to guidelines. Training and calibration sessions are offered to maintain high-quality performance.