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Remote-First Global Customer Support Leader
Secure Code Warrior Ltd
Remote
AUD 120,000 - 150,000
Full time
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Job summary
A leading software security company in Sydney is seeking a Customer Support Leader to drive strategy and operational excellence. The role involves managing a global team, implementing innovative support solutions, and fostering a culture of customer-focused success. Ideal candidates should have significant experience in B2B SaaS leadership and a passion for leveraging AI and automation to enhance support services.
Qualifications
- Significant experience in B2B SaaS leadership.
- Passion for leveraging AI / automation to enhance support services.
Responsibilities
- Manage a global team.
- Implement innovative support solutions.
- Foster a culture of customer-focused success.
A leading software security company based in Sydney is looking for a Customer Support Leader to drive strategy and operational excellence.
The role includes managing a global team, implementing innovative support solutions, and fostering a culture of customer-focused success.
Ideal candidates will have significant experience in B2B SaaS leadership and a passion for leveraging AI / automation to enhance support services.
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