Remote Customer Success Manager - Apac & Australia

Kadence Limited; Cairns Regional; Remote; AUD 100,000 - 125,000; Full time

Job summary

A B2B SaaS company is seeking a Customer Success Manager to enhance customer engagement and drive platform usage. The ideal candidate will manage key accounts, ensure customer satisfaction, and present actionable insights using data. This role emphasizes strong relationship-building skills and a passion for customer success. Attractive remote work options and competitive benefits are also offered.

Benefits

Attractive remote work options

Competitive benefits

Qualifications

• Strong relationship-building skills.
• Ability to manage key accounts and ensure customer satisfaction.
• Experience in presenting actionable insights using data.

Responsibilities

• Enhance customer engagement and drive platform usage.
• Interact with customers to understand their needs.
• Provide data-driven insights.

Job description

A fast-paced B2B SaaS company is seeking a Customer Success Manager in Australia to enhance customer engagement and drive platform usage.

The ideal candidate will manage key accounts, ensure customer satisfaction, and present actionable insights using data.

This role emphasizes strong relationship-building skills and a passion for customer success in a dynamic startup environment, offering attractive remote work options and competitive benefits.