Remote CRM Operations Lead — Campaigns & Growth

Binance; Australia; Remote; AUD 90,000 - 120,000; Full time

Job summary

A leading blockchain organization is hiring a CRM Operations Specialist to optimize multi-channel campaigns and drive user engagement. Ideal candidates will have experience in CRM systems, data analysis, and team leadership. This position offers a competitive salary and opportunities for growth, with a focus on enhancing user loyalty and improving CRM efficiency. Work-from-home arrangements may apply depending on team requirements.

Benefits

Competitive salary

Career growth opportunities

Work-from-home arrangement

Qualifications

• 5-8 years of experience in building CRM systems.
• 3 years of team leadership experience.
• Experience in building a CRM system from scratch.

Responsibilities

• Plan and send multi-channel CRM campaigns.
• Track and analyze deliverability rates.
• Maintain customer data in CRM systems.

Skills

Data analysis

CRM platforms proficiency

Communication skills

User experience sensitivity

Education

Bachelor's degree in Marketing or related fields

Tools

Braze

Salesforce

HubSpot

Job description

A leading blockchain organization is hiring a CRM Operations Specialist to optimize multi-channel campaigns and drive user engagement. Ideal candidates will have experience in CRM systems, data analysis, and team leadership. This position offers a competitive salary and opportunities for growth, with a focus on enhancing user loyalty and improving CRM efficiency. Work-from-home arrangements may apply depending on team requirements.