Registered Service Manager- Residential (Short Breaks)

Autism Initiatives; Newcastle City Council; On-site; AUD 80,000 - 100,000; Full time

Job summary

A supportive services organization in Newcastle City Council is seeking a Registered Service Manager for its Short Breaks program. The role requires managing service quality and compliance with standards, while providing person-centered support to individuals with autism. Candidates must have a relevant professional qualification, experience in a residential setting, and a good understanding of autism support needs. This position promises a meaningful impact on people's lives while ensuring adherence to safety and privacy regulations.

Qualifications

• Minimum of one year supporting groups in a residential setting.
• Registered Manager requirements as per RQIA.
• Knowledge of statutory and legislative requirements in care.

Responsibilities

• Manage the Short Breaks service booking system effectively.
• Ensure confidentiality and uphold data privacy standards.
• Support individuals with personal care and hygiene needs.
• Administer medication according to procedures.

Skills

Experience in health and social care setting

Knowledge of autism spectrum conditions

Proficiency in Microsoft Office

Full valid UK driving licence

Education

Relevant Health or Social Care professional qualification

Level 5 Diploma in Leadership for Health and Social Care services

Job description

Registered Service Manager- Residential (Short Breaks)

Registered Managers will be accountable to their Area Manager for the overall management and quality of the service, in keeping with AI philosophy, aims and objectives. The Registered Manager will also be expected to work directly with the People Supported. Person centred autism specific practice. The Registered Service Manager will be responsible for registering the service with RQIA and maintaining this registration in accordance with RQIA standards.

Responsibilities

• Responsible for all aspects of managing and facilitating the booking system for the Short Breaks service, to ensure effective operations.
• Specifically take account of the choices, needs and wishes of each Person Supported, involving them in their own plans and day-to-day decisions.
• Take personal responsibility for learning about each Person Supported and the way Autism affects them; for ‘listening’ to each individual; and for reflecting on own practice to continuously develop their own knowledge and skills.
• Maintain People Supported Confidentiality at all times.
• Develop person-centred working relationships with the People Supported, carry out Key Worker responsibilities if required, in a professional manner, or alternatively delegate a member of your team to the Key Worker role.
• Ensure that all documents to support person centred outcome focussed Autism practice, as contained in their Working Files, are appropriate and up to date and all plans being used effectively.
• Ensure that all records are maintained in an efficient and professional manner and in accordance with GDPR and the Data Protection Act.
• Contribute to People Supported reviews and all monitoring and inspections, both in writing and in person, as required. Prepare a written report for Area Managers (AM) on a monthly basis and keep the AM informed of all matters of concern relating to t
• Undertake assessments of new People Supported and continue a process of re-assessment and review incorporating these in the People Supported About Me.
• Ensure person-centred support plans and interventions are reviewed regularly and updated as required and ensure that changes are communicated to relevant persons in a timely manner.
• Assisting People Supported to develop and maintain a high standard of personal hygiene and appearance, or ensure this support is provided by a member of your team.
• Supporting People Supported to make appropriate choices regarding their nutritional needs.
• Administering medication in accordance with the People Supported needs and Kardex’s and also ensuring medication policy and procedures are adhered and staff are competent in administering medication.
• Ensure the People Supported are accompanied to the dentist, doctor, hairdresser and other appointments as appropriate.
• Reporting to the service Area Manager any concerns regarding the Person Supported welfare including health and safety issues and safeguarding concerns.
• Ensure People Supported are supported with their personal care needs such as bathing, dressing, shaving, and assisting them to learn self-care, with direct support where required.
• Ensure People Supported are supported to leisure and meaningful activities both inside and outside of the home, in accordance with individual interests, choices, needs, activity plans and support plans.
• Ensure People Supported are accompanied on trips and holidays to various locations (including abroad) when required.
• Ensuring the home environment is secure, clean and well-presented and domestic chores and relevant checks as necessary are completed ensuring tasks are delegated fairly.
• Adhering to all safeguarding requirements and any procedures aimed at the protection of vulnerable adults.
• Using ‘Positive Intervention Support Planning’ to support People Supported who present with behaviours that challenge and take action if these need reviewed.

Skills and Qualifications

• Meet the RQIA requirements to be a Registered Manager in a residential service, when taking up appointment i.e. Relevant Health or Social Care professional qualification; or Level 5 Diploma (QCF5) in Leadership for Health and Social Care services
• Have the qualifications and required experience (in a health and social care setting, and at a Senior level), with a minimum of one year supporting groups in a residential setting.
• Working knowledge of supporting people who have ASC, communication difficulties and associated complex needs.
• Full valid UK driving licence, held for at least one year, with access to own car and with business insurance on appointment.
• Knowledge of statutory and legislative requirements and application of a ‘rights based ethos’, in line with Residential Care Agencies Minimum Standards.
• NISCC registration.
• Proficient in Microsoft Office packages.

Further Information

Autism Initiatives are an Equal Opportunities employer. We are committed to Equality, Diversity and Inclusion in employment and service delivery. Please note this post is subject to an enhanced check by Access NI. We welcome applications from all suitably qualified applicants. Registered Charity No: XR72211, NIC 104641

Area: Derry or Londonderry
Closing date: 21 Nov 2025