Regional Customer Services Officer

Department of Primary Industries and Regions; Murray Bridge; On-site; AUD 66,000 - 70,000; Part time

Job summary

Department of Primary Industries and Regions (PIRSA) is seeking a Regional Customer Services Officer to join the Corporate Services Division. The role partners with PIRSA Business Divisions to provide high-quality administrative services, customer support, and project assistance to staff across the agency.

Based in Murray Bridge, 0.2 to 0.6 FTE on a short-term contract, ASO2 remuneration $66,442–$69,504 per annum plus super.

Qualifications

• Possession of a current driver's licence and willingness to drive.
• Out of hours work and inter / intrastate travel may be required.
• Australian residency or current works permit is required (responsibility of applicant to provide evidence of a current work permit).

Responsibilities

Job description

The Opportunity We have an opportunity for a Regional Customer Services Officer to be part of our Corporate Services Division within the Department of Primary Industries and Regions. The primary purpose of the role is to work in partnership with PIRSA Business Divisions to provide high quality, efficient and cost-effective business and administrative services, support and implement targeted business improvement projects. The role contributes delivering the agency’s priorities including:

• Organisational performance as a modern, flexible, and responsive organisation that values and develops its people.
• Build partnerships with industry, stakeholders, research organisations and regional communities.

This is a generic role description covering the Regional Customer Services Officer role, which is required at a range of PIRSA locations across the State. The Regional Customer Services Officer contributes to the effective ongoing delivery of the Branch’s, and the Division’s operations and functions, which underpins the strategic objectives of the Agency. In this capacity, this role provides effective and responsive, front counter customer service delivery, administrative, project / program and business support to PIRSA operational staff.

About Us

South Australia is internationally recognised for the quality of its agriculture, food, and wine. Our regions are the backbone of our state and the economic powerhouse that drives prosperity for all South Australians. The Department of Primary Industries and Regions (PIRSA) is a key economic development agency working in partnership with our primary industries, regional stakeholders and across all levels of government to advance the prosperity and sustainability of South Australia’s primary industries and regional communities. We are a passionate team of around 800 people working across metropolitan and regional South Australia to develop and protect our state’s regions and food, wine, aquaculture, fisheries, forestry, grains, livestock, dairy and horticulture industries. It's no wonder there are so many exciting and diverse career opportunities in our organisation.

Benefits

At the Department of Primary Industries and Regions, we offer our employees challenging and rewarding work with opportunities for career progression, learning and development and flexibility.

The Department of Primary Industries and Regions is an equal opportunity employer and is committed to building a diverse and inclusive workplace. We embrace diversity and welcome applications from all people, irrespective of culture, faith, sexual orientation, gender identity, disability, or age.

Special Conditions

• Successful applicant will be required to satisfactorily complete a National Police Check (NPC) prior to being made an offer of employment.
• Multiple roles, 0.2 FTE until end of March 2027 and 0.6 FTE until end of January 2027.
• Short term contract

Requirements

• Possession of a current driver's licence and willingness to drive.
• Out of hours work and inter / intrastate travel may be required.
• Australian residency or current works permit is required (responsibility of applicant to provide evidence of a current work permit).
• You acknowledge your work, health and safety obligations and our expectations when applying for a role.

Remuneration

ASO2 - $66,442 min - $69,504 max per annum, plus superannuation.

Enquiries

Melissa Pearse Regional Customer Services Coordinator Phone: [phone] Email: [emailprotected] Website: www.pir.sa.gov.au