Regional and Remote Support Coordinator

Royal Rehab; Remote; AUD 60,000 - 80,000; Part time

Job summary

A community-focused organization in Charters Towers is seeking a Regional and Remote Support Coordinator to assist clients in managing their NDIS plans and goals. Candidates should have a passion for working with people with disabilities, with essential qualifications including a criminal record check and NDIS screening. The role offers competitive salary packaging, a friendly work environment, career growth opportunities, and the flexibility to work from home. Join a team dedicated to making a real difference.

Benefits

Salary Packaging benefits

Flexibility in work arrangements

Fitness Passport

Career growth opportunities

Qualifications

• Criminal record check (essential or willing to obtain).
• Working with children’s check (essential or willing to obtain).
• NDIS Workers screening clearance (essential or willing to obtain).

Responsibilities

• Support clients in managing their NDIS plans.
• Build skills in clients for independent living.
• Complete administrative documentation as required.

Skills

Strong communication skills

Ability to work remotely

Building rapport with clients

Job description

• Healthcare, Hospitals & Medicine
• Other
• Charters Towers, QLD
• Temp - Part Time
• Salary Packaging : Up to $15,900 salary packaging per FBT year
• Career growth : Genuine career opportunities
• Culture : Friendly and close‑knit team environment
• Salary Packaging : Package up to $15,900 of your pre‑tax income and boost your take‑home pay
• Meals & Accommodation : Package up to $2,650 for dining and holidays expenses
• Extra Leave : Enjoy an additional 5 days of individual leave each year
• Maxxia Rewards : Enjoy a huge range of discounts through our salary packaging partner
• Fitness Passport : Discounted access to gym and aquatic centres
• Health Insurance : Exclusive HCF discounts
• Career Growth : Genuine opportunities for growth and career development
• EAP Support : Free, confidential counselling and wellbeing support

About Us...

At Breakthru, we’re all about people – their goals, their potential, and their future. As a trusted leader in disability, mental health, and employment services, we empower individuals to thrive through personalised, strengths‑based support. From daily living to education, employment, and community connection, we’re here to back every breakthrough moment.

As part of the Royal Rehab Group, you’ll be backed by one of Australia’s most respected not‑for‑profits, with over 125 years of experience delivering life‑changing disability and rehabilitations services. This means you’ll have the stability, resources, and support to grow your career and make a real impact in people’s lives.

At Breakthru, you won’t be stuck behind a desk — you’ll be out in the community, working side‑by‑side with clients where it matters most. Whether it’s in homes, workplaces, or local neighbourhoods, you’ll build real connections and help people achieve their goals in real‑world settings. Join a values‑driven team that supports your growth, offers meaningful work, and empowers you to make a real difference every day.

We offer a vibrant, inclusive culture the values your expertise.

About the role…

The position we have available is in our Remote Support Coordination program. As a Regional and Remote Support Coordinator you will support clients to build their own capacity and achieve their goals. No two days are the same.

This program supports people to navigate the NDIS, understand and maximise their NDIS plan, engage with other services and supports, and ensure plan outcomes and individual expectations are met.

Your role is to provide individual guidance and understanding to help people become confident in managing their NDIS package and associated services.

Day‑to‑day you will provide support :

• Understanding individual plans
• Finding service options that best meet unique needs and outcomes.
• Goal tracking to demonstrate individual progress and success
• Developing skills in others that enable them to become independent and self‑assured in their ability to manage their NDIS funding.
• You will also complete a range of administration that is required to document a person’s progress, internal reports, and as required by the NDIS

Key responsibilities include :

• Ability to work remotely & autonomously
• Ability to build rapport with a diverse range of clients
• Driven, energetic & committed
• Strong communication skills
• Flexible and reliable (essential)

About you…

You will have a passion for working with people with disabilities and the ability to relate to people from all walks of life. You genuinely care about the work you do and want to join a value‑based organisation. You will be committed to supporting client choices to assist them to achieve their personal and aspirational goals. We welcome candidates with transferable skills from working in customer service or similar apply.

Initially this role will be 22.5 hours per week. Given the regional and remote role, you will be happy to work from home as well as participate in training and supervision remotely.

Essential Criteria :

• Criminal record check (essential or willing to obtain)
• Working with children’s check (essential or willing to obtain)
• NDIS Workers screening clearance (essential or willing to obtain)

Your Royal Rewards…

• Salary Packaging : Up to $18,550 salary packaging benefits (lower your taxable income and increase your take home pay!)
• Benefits : Fitness Passport & HCF Private Health Insurance discounts
• Maxxia Rewards : Enjoy a huge range of discounts through our salary packaging partner
• Career growth : Genuine career opportunities
• QLeave : Access to portable long service leave for eligible candidates
• Work life balance : Flexible work arrangements
• Salary : Competitive remuneration
• Leadership : Supportive and experienced leadership team
• Culture : Friendly and close‑knit team environment

We know diversity makes Breakthru a great place to work, and we are committed to building an inclusive workplace culture that reflects the people we serve. We encourage applications from all members of our community, including Aboriginal and Torres Strait Islander peoples, LGBTIQA+ individuals, people with disability, and those from culturally and linguistically diverse backgrounds.

If you require any adjustments to participate equitably in the recruitment process, or to support you in the workplace should you be successful, please let us know. We are committed to creating an inclusive and accessible environment where all individuals can thrive.

What’s next…

If this sounds like the perfect role for you, address the essential criteria in your cover letter and APPLY NOW to start your journey with us!

Please note, only applicants that address this essential criteria will be considered.

Visit our Breakthru careers page for more information :

www.Royalrehabgroup.com.au / careers /

The successful applicant will be required to provide and undergo pre‑employment checks including but not limited to a current criminal record check, working with children check, employment history, driver’s license and referee checks. Vaccination against infectious diseases is strongly encouraged.